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ActiveCampaign

3.3 (119 reviews)
Email MarketingMarketing AutomationEmail MarketingSales EngagementSaaSCRM
About ActiveCampaign

ActiveCampaign is a comprehensive marketing automation platform designed to help businesses personalize their email marketing, automate workflows, and enhance sales engagement. With over 900 integrations, it seamlessly connects with a wide range of tools across the marketing stack, enabling businesses to streamline communication and nurture customer relationships effectively. The platform offers advanced automation capabilities that allow users to create targeted campaigns based on customer behavior and preferences, improving engagement and conversion rates. ActiveCampaign also provides robust sales automation features to help teams manage pipelines, automate follow-ups, and close deals faster. Its user-friendly interface and powerful analytics empower businesses of all sizes to optimize their marketing strategies and deliver personalized experiences at scale. By combining email marketing, automation, and CRM functionalities, ActiveCampaign serves as an all-in-one solution for businesses looking to drive growth through smarter marketing and sales processes.

Customer Reviews
119 customer reviews
3.3/5
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Customer Reviews (10)

United Kingdom flagHallie M.

July 31, 2025
4/5 stars
Great for team collaboration

Our team of about 10 switched to ActiveCampaign last year, and it really helped streamline how we manage client follow-ups and email campaigns. Getting everyone up to speed took a couple of weeks, but once they saw how much easier collaboration became, adoption was smooth.

Australia flagAva H.

July 26, 2025
4/5 stars
Solid tool that keeps improving

Started using this a few years back, and I’ve noticed how the automation features have really stepped up since then. It’s been reliable for my campaigns, though sometimes the interface can feel a bit clunky when setting up complex workflows.

Canada flagJasmine P.

July 24, 2025
4/5 stars
Really solid email tool

Loving how easy it is to set up automations, though the interface can get a bit clunky sometimes. Overall, it’s been solid for keeping my email campaigns running smooth.

Germany flagCarsten W.

July 19, 2025
2/5 stars
Automation feels more complicated

I tried ConvertKit and Mailchimp before giving ActiveCampaign a shot, hoping it would handle automation better. Honestly, the interface feels clunky and unintuitive compared to those, especially Mailchimp which is way simpler to navigate. The automation setup was confusing and sometimes glitchy, which slowed down my workflow more than it helped. I stuck around for the CRM features but found them lacking compared to dedicated tools like HubSpot, so I probably won’t be renewing.

Australia flagOlivia F.

July 18, 2025
2/5 stars
Used to be better

Started using this about 5 years ago and honestly it’s not what it used to be. Features feel bloated and the interface keeps changing but not for the better, kinda frustrating to keep up.

United Kingdom flagLily M.

July 10, 2025
1/5 stars
Clunky and frustrating to use

Switched from Mailchimp hoping for more automation options, but ActiveCampaign felt way too clunky and unintuitive. Compared it to HubSpot as well, which had a cleaner interface and better support for what I needed. If you want something straightforward, I’d avoid this one—it just slowed down my workflow.

Japan flagMana T.

July 8, 2025
4/5 stars
Easy Automation, Email Limits

The automation builder in ActiveCampaign really saves me time with its drag-and-drop simplicity and clear triggers. The email templates are solid, but sometimes feel a bit limited when trying to customize for certain campaigns.

Canada flagJade E.

July 7, 2025
4/5 stars
Great automation, reporting needs work

The automation builder in ActiveCampaign is exactly what we needed to streamline our follow-ups without much hassle. The drag-and-drop interface makes setting up complex workflows surprisingly easy. The only downside is that the reporting dashboard could be a bit more intuitive.

United Kingdom flagKaren F.

July 7, 2025
4/5 stars
Great for team collaboration

Our team of eight had a bit of a rocky start getting everyone to switch over, especially since some folks were used to simpler email tools. But once we all got the hang of ActiveCampaign, it really helped with keeping communication smooth and made collaboration on campaigns more visible to everyone. The automation features saved us a ton of manual follow-up time, which the whole sales and marketing crew appreciated. Overall, it’s been a solid tool that fits well with our workflow, even if the learning curve was a little steep at first.

Canada flagBrielle S.

June 29, 2025
4/5 stars
Consistent improvements over time

Started using ActiveCampaign about four years ago, and it’s definitely improved since those early days. The automation options have gotten a lot more intuitive, which saved me a ton of time managing my email lists. Customer support has been responsive whenever I’ve hit a snag, though sometimes the learning curve for advanced features can be a bit steep. Overall, it’s been a solid tool that keeps getting better without feeling overwhelming.

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Marketing AutomationEmail MarketingSales EngagementSaaSCRM