Lexic Pulse, CustomerResearch Interviews

Lexic Pulse is an AI-powered platform specializing in automated customer research interviews designed to capture deep, authentic customer insights. Utilizing conversational AI voice agents, it transforms traditional feedback collection by conducting automated voice interviews that achieve significantly higher response rates compared to standard surveys. The platform supports multi-channel outreach including phone calls, WhatsApp, web chat, and video calls, enabling businesses to gather comprehensive and nuanced customer feedback efficiently. Ideal for industries such as SaaS, eCommerce, hospitality, and healthcare, Lexic Pulse automates the entire customer research process—from conducting interviews to analyzing sentiment and generating actionable insights. This innovative approach helps companies better understand customer satisfaction, preferences, and pain points in real-time, accelerating decision-making and improving product and service offerings. With support for English and Spanish languages and a user-friendly interface, Lexic Pulse empowers businesses to scale their customer research efforts while maintaining a personal and conversational touch.