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Slack

4.0 (150 reviews)
MessagingSaaSCommunicationProductivityCollaborationAI
About Slack

Slack is a leading collaboration platform designed to streamline communication and enhance productivity within teams and organizations. It serves as a centralized workspace where people can connect, share ideas, and manage projects efficiently. Slack integrates messaging, file sharing, and powerful search capabilities, enabling seamless conversations across channels organized by topics, teams, or projects. It supports real-time communication through direct messages and group chats, while also offering robust integrations with a wide range of third-party tools and services, including AI-powered features to automate workflows and improve work management. Slack's intuitive interface and customizable notifications help reduce email overload and keep teams aligned, whether they are working remotely or in-office. By bringing people, projects, tools, and AI together, Slack acts as a comprehensive work operating system that fosters collaboration, accelerates decision-making, and drives business outcomes.

Customer Reviews
150 customer reviews
4.0/5
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Customer Reviews (10)

United States flagEugene B.

August 7, 2025
4/5 stars
Great for organized team chats

We tried Microsoft Teams and Discord before settling on Slack, mainly because Slack felt more intuitive for organizing different projects and conversations without things getting messy. The search function is a lifesaver when I need to find past messages quickly, which wasn’t as smooth in the other apps. I do wish the notification settings were a bit simpler to manage, but overall it fits our workflow better and integrates well with the other tools we use daily.

United Kingdom flagColin C.

August 3, 2025
4/5 stars
Worth the cost for teams

Slack costs a bit more than some other tools, but in my experience, it makes team communication way smoother, so it’s been worth the investment. For the features and integrations we use, the return justifies the price.

Canada flagSophia M.

July 26, 2025
4/5 stars
Great for team chats

Slack makes team chats way easier and I like how you can search old messages super fast. Sometimes it gets a bit noisy with notifications though.

Canada flagMatthew G.

July 22, 2025
4/5 stars
Better integration and search

Switched from Microsoft Teams because Slack felt more intuitive when juggling multiple projects and channels. I also tried Discord for team chats, but Slack's integrations with tools like Google Drive made collaboration smoother for our workflow. The search function is a lifesaver, though sometimes notifications can get overwhelming.

Canada flagTristan T.

July 22, 2025
4/5 stars
Smooth and fast setup

Setup was super quick and the onboarding made it easy to figure things out without much hassle. Took me maybe 15 minutes to have everything running, though some of the integrations felt a bit confusing at first.

Canada flagAdrian R.

July 22, 2025
4/5 stars
Great for team chats

Our team of about 12 started using Slack last year, and it definitely made daily check-ins and quick questions a lot smoother. Getting everyone to actually use it was a bit of a challenge at first since some preferred email, but once the whole department switched over, collaboration picked up noticeably. It’s been great for keeping conversations organized, though sometimes the constant notifications can get a bit overwhelming.

United States flagLawrence G.

July 21, 2025
4/5 stars
Quick and Smooth Setup

Getting Slack up and running was surprisingly quick, and the onboarding guides made it easy to figure out the basics without much fuss. Took me less than an hour to feel comfortable navigating channels and setting notifications.

United Kingdom flagEdwin B.

July 19, 2025
4/5 stars
Great for team chats

Slack’s been super helpful for keeping our team on the same page without endless emails. The integrations with other apps make things smoother, though sometimes it feels a bit overwhelming with all the channels. Overall, a solid tool that really speeds up communication.

Netherlands flagChloe P.

July 18, 2025
4/5 stars
Worth the investment

Slack isn’t the cheapest option out there, but for the way it streamlined communication in our team, it’s definitely worth the cost. The paid plans unlock features like unlimited message history and better integrations, which have saved us a ton of time. While smaller teams might find free versions sufficient, for us the upgrade paid for itself quickly in productivity gains. Overall, it’s a solid investment if you rely heavily on real-time collaboration.

United Kingdom flagSamuel R.

July 16, 2025
4/5 stars
Great for quick team chats

Our team of about 12 switched to Slack last year, and it definitely helped cut down on endless email threads. Getting everyone to actually use it consistently took a few weeks, but once we did, collaboration got a lot smoother, especially for quick questions or sharing files. The one downside is that it can get a bit noisy with all the channels, but overall it’s been a solid tool for us.

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Product Details

Website

slack.com

Category

Messaging

Tags

SaaSCommunicationProductivityCollaborationAI