Customer Reviews (10)
Alfred K.
Fixed messy email lists
Our email list was a mess with inconsistent formatting and bounced addresses, which made campaigns ineffective. Campaign Monitor’s easy-to-use segmentation and cleanup tools finally helped us organize contacts and improve delivery rates fast.
Lola P.
Improving with Time
Started using this about five years ago and have seen steady improvements, especially in their email builder and reporting features. It’s reliable and has grown more intuitive, though sometimes the pricing feels a bit steep for smaller campaigns. Overall, it’s been a solid tool that keeps getting better with time.
Naomi G.
Solid tool, keeps improving
Started using this a few years back and it’s definitely gotten smoother and easier to work with. A couple features took a while to get used to, but overall it’s been steadily improving with more useful updates.
Lola G.
Used to be better
Been with them for over 5 years and honestly, the platform just keeps getting more complicated without adding real value. Features feel half-baked now and support is slower than it used to be.
Dora S.
Setup was frustrating and slow
Getting started with Campaign Monitor was way more frustrating than I expected. The onboarding felt rushed and left me confused about key features, and the setup process dragged on for days because the interface isn’t very intuitive. Definitely a steep learning curve that slowed down our initial campaigns.
Isabel W.
Reliable and improving email tool
Started using Campaign Monitor about five years ago, and I've noticed steady improvements, especially in the template design options and reporting features. What I appreciate most is how intuitive the drag-and-drop builder has become, making it easier to create campaigns without fuss. The platform feels reliable overall, though occasionally load times can drag a bit when working with large lists. Still, it’s been a solid tool for managing our email marketing and has definitely gotten better over time.
Virginia R.
Easy builder, decent reports
The drag-and-drop email builder makes putting together campaigns super easy and intuitive, which saved me a lot of time. However, I wish the reporting dashboard was a bit more detailed to help better analyze subscriber engagement.
Mika H.
Good value for small teams
The pricing for Campaign Monitor felt a bit steep at first, especially when you’re just starting out. But after running a few campaigns and seeing how easy it was to track engagement and manage lists, it’s clear the cost pays off. The ROI on email marketing here definitely makes it worth the investment, particularly for small teams that want a reliable tool without a ton of fuss. Overall, it’s a solid balance between cost and capability.
Julia R.
Smooth team adoption overall
Our team of 8 started using Campaign Monitor a few months ago after our manager pushed for a better email tool. Getting everyone on board was easier than expected since the interface is pretty straightforward, and it’s helped us collaborate on campaigns without too much back and forth. Sometimes the reporting tools are a bit clunky, but overall it’s streamlined our workflow nicely.
Gloria B.
Solid and improving email tool
After using Campaign Monitor for over five years, it’s clear they’ve steadily improved their templates and reporting features. It’s reliable and has grown with my needs, though the interface could be a bit more intuitive.