Customer Reviews (10)
Hazel W.
Used to be good, now a mess
Started using Rippling about three years ago and honestly, it’s been a downhill ride. Features that used to work fine now feel clunky or broken, and customer support is slower than ever. What was once a helpful tool now just feels like a frustrating time sink.
Shouta O.
Smooth and quick setup
Setup was surprisingly smooth and I had everything up and running within a couple of hours. The onboarding materials were clear and really helped cut down the learning curve. Overall, it didn’t feel like a chore to get started with Rippling.
Johannes M.
Smooth hiring process
Honestly surprised how smooth Rippling made onboarding new hires for us. Setup was way less painful than I thought, and payroll just kinda works without me babysitting it all the time. Only thing is the mobile app can be a bit laggy sometimes, but overall solid.
Kiara G.
Used to be good, now meh
Been with Rippling for over 3 years now and honestly, it’s just gotten worse. Features that used to work well are now glitchy and customer support takes forever to respond. Definitely not what I signed up for.
Kayla B.
Gets better with time
Started using Rippling about three years ago and it just keeps getting smoother and more intuitive. The way they’ve expanded integrations and streamlined payroll over time really makes my day-to-day easier.
Yuki U.
Hard to get everyone onboard
Our team of 10 had a tough time getting used to Rippling—lots of confusion around the features and honestly, not everyone bothered to fully adopt it. The boss pushed hard for it but collaboration felt clunky and we often ended up using other tools anyway.
Orla R.
Streamlined team processes smoothly
Our team of about 15 switched to Rippling when our manager wanted a smoother way to handle payroll and benefits without juggling multiple platforms. Getting everyone on board took a couple of weeks, but once we saw how much easier onboarding new hires became, the whole department was sold. Collaboration between HR and IT improved a lot since everything’s centralized, which cut down on back-and-forth emails. Honestly, it’s made our daily processes way less stressful and more transparent for everyone involved.
Alexa B.
Used to be better
Been with them for over 3 years and honestly it’s just gotten worse. Features that worked fine before are now buggy or missing, and customer support feels like a joke. Feels like they stopped caring about the small businesses that made them grow.
Linda M.
Good value for small teams
Rippling isn't the cheapest option out there, but honestly, it feels worth the cost given how much time it saves on payroll and HR stuff. For a small team like ours, the automation and integration features have paid for themselves pretty quickly. Sometimes the pricing feels a bit confusing, but overall, the return on investment has been solid. Definitely a good value if you wanna avoid manual headaches.
Sienna M.
Worth the investment for growth
Rippling is definitely on the higher end when it comes to pricing, but for the level of automation and integration it offers, it feels like money well spent. Managing payroll and HR tasks all in one place has saved us a ton of time and headaches, which more than justifies the cost. For a growing team like ours, it’s been a solid investment with clear returns in efficiency. If you’re looking for something to scale with you and reduce manual work, Rippling is worth considering.