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Segment Reviews

Showing 21-30 of 44 reviews

4.4 (44 reviews)
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Customer Reviews (10)

France flagZacharie L.

October 11, 2024
5/5 stars
Smooth and quick setup

I had Segment up and running in less than an hour, which was a huge relief compared to other tools I've tried. The onboarding was straightforward, with clear docs and helpful tutorials that made the learning curve much easier than I expected. There were a couple of moments where I had to double-check the integration settings, but overall it was smooth sailing. Definitely felt like I could trust it to handle our data from day one without too much fuss.

Canada flagAlexa B.

October 10, 2024
5/5 stars
Smooth and straightforward setup

Getting Segment up and running was surprisingly quick—I had the basics done in under an hour. The onboarding materials were clear and actually helpful, which made the whole setup feel way less overwhelming than I expected. There was a slight hiccup with connecting one of our custom sources, but their docs helped me figure it out without too much trouble. Overall, the learning curve was gentle enough that I felt confident using it almost immediately.

Japan flagAsahi G.

September 1, 2024
5/5 stars
Unified Customer Data Solved

Our team was drowning in scattered customer data from multiple platforms, making it almost impossible to get a unified view. Segment helped us pull everything into one place effortlessly, and now we can actually track user journeys and tailor marketing campaigns without jumping between tools all day.

Brazil flagPatrícia T.

August 28, 2024
5/5 stars
Worth the investment

Segment cost felt a bit steep at first, but once we got the hang of it, the insights and data flow it provides made a huge difference in how we understand our users. Definitely worth the price for the kind of ROI we’re seeing in improved targeting and less wasted spend.

Sweden flagGöran H.

August 28, 2024
5/5 stars
Quick and smooth setup

Setup was surprisingly quick and the onboarding docs helped me get everything running in under an hour. There was a tiny bit of confusion with some integrations but nothing too bad overall.

Germany flagWilli H.

August 16, 2024
4/5 stars
Easy data tracking tool

Segment’s been super handy for pulling together data from different apps, makes tracking way easier than I expected. Only thing is, sometimes the setup docs aren’t super clear and took me a bit to figure out. Overall, pretty solid for what I need though!

Japan flagAkira N.

July 23, 2024
4/5 stars
Worth the cost for data clarity

Segment is definitely on the pricier side, but for the amount of data integration and clarity it provides, it’s worth the investment. We've seen a solid return because it saves tons of time getting accurate user data across platforms. If your team relies heavily on data-driven decisions, it’s great value for the cost.

Germany flagBernhard V.

July 5, 2024
4/5 stars
Great for team data flow

Our team of about 10 started using Segment to centralize customer data, and it really smoothed out how we share info across marketing and product. Getting everyone on board wasn’t instant—some folks were hesitant to change their usual tools—but once the integrations clicked, collaboration improved noticeably. The transparency it gives us helps avoid duplicate work, and debugging data issues became less of a headache. I’d say it’s been a solid addition, though the initial setup took more time than expected.

Australia flagKate D.

July 4, 2024
2/5 stars
Setup was frustratingly slow

Getting started was way more complicated than I expected, and their onboarding barely helped. Took me a few days to figure out the setup with no clear guidance.

Brazil flagRithielly R.

June 15, 2024
5/5 stars
Worth the investment

Segment's pricing felt a bit steep at first, but the insights we gained quickly justified the cost. For our mid-sized team, it streamlined data tracking so much that we saved hours every week, which in turn improved our marketing ROI noticeably. Honestly, while it’s not the cheapest option out there, the time and clarity it provides make it worth the investment in my book.