Customer Reviews (10)
Marlon H.
Consistent and improving tool
Started using this about 4 years ago and it’s honestly gotten smoother and more reliable with every update. The heatmaps still give me exactly what I need without any hassle, and I love how the mobile experience got way better over time.
Lila S.
Helped fix signup dropoff
Our signup page was losing tons of visitors and Crazy Egg showed exactly where people were getting stuck. Fixing those spots boosted our conversions way more than I expected, though the dashboard can be a bit confusing at first.
Axel F.
Great for Team Collaboration
Our team of six quickly adopted Crazy Egg for tracking user behavior, and it’s made collaboration way easier since everyone can see the heatmaps and share insights. Getting the whole group on board was surprisingly smooth because the tool just clicks with our workflow.
Kurt H.
Surprisingly useful heatmaps
Crazy Egg really helped me figure out where people are clicking on my site without any complicated setup. The heatmaps are super clear and actually made me rethink some of my page layouts. Honestly, I didn't expect it to be this straightforward and useful for tweaking stuff fast. Definitely worth it if you wanna get a quick pulse on user behavior.
Tilly R.
Still getting better over time
Started using this tool about five years ago, and it's honestly improved a lot since then. The updates have made the heatmaps clearer and the user experience smoother, which keeps me coming back.
Clemens T.
Great heatmaps, slow scroll map
The heatmaps are exactly what we needed to understand where users are clicking the most on our site, which helped a ton with redesign decisions. The scroll map is helpful too, though sometimes it feels a bit slow to load on larger pages.
Dakota G.
Heatmaps nailed it
The heatmaps are exactly what we needed to understand user behavior better, but the scrollmaps can be a bit glitchy at times. Still, overall it’s helped us make smarter design choices.
Jacques L.
Disappointing core features
The heatmap feature seemed promising at first, but it was often slow to update and sometimes didn’t capture clicks accurately, which made it frustrating when trying to analyze user behavior. I also found the A/B testing tool confusing and lacking clear instructions, which slowed down our workflow considerably. Overall, these core features felt unreliable and not worth the money given how important accurate data is for our decisions.
Oskar K.
Great for team collaboration
Our team of eight started using Crazy Egg a few months ago after our manager insisted we find a better way to understand user behavior on our site. Getting everyone on board was surprisingly smooth since the interface is pretty straightforward, and we quickly saw heatmaps that sparked real conversations during meetings. It’s been great for collaboration because designers, developers, and marketers all have concrete data to work from, which helped us prioritize changes more effectively. The whole department has actually switched over now, and it feels like we’re finally making data-driven decisions instead of guessing.
Lillian H.
Worth the investment
Crazy Egg is a bit pricey compared to some other tools, but for the insights I get, it’s worth the spend. I found that the heatmaps really helped improve my site’s conversion rate, so the ROI was clear pretty quickly. Small teams might find better deals, but for what I needed, it paid for itself.