Customer Reviews (10)
Matthew P.
Great session recording and rotation
The session recording feature is a lifesaver for auditing and troubleshooting, making it easy to see exactly what actions were taken. Also, the automatic password rotation works seamlessly and saves a ton of manual effort on our end.
Joshua J.
Disappointing decline over time
Started using this over 6 years ago and honestly, it feels like the platform has only gotten more complicated and buggy. Features that once worked smoothly now lag or just don’t do what they’re supposed to, and customer support has been frustratingly slow. At this point, I’m seriously considering other options since it’s more hassle than it’s worth.
Gerald H.
Excellent session control and vault
The session management feature really streamlines how we monitor privileged access, making audits so much easier. Also, the centralized password vault is rock solid—no more scrambling for credentials or worrying about security gaps.
Sean P.
Strong control and clear auditing
Switched from BeyondTrust and also tested Thycotic, but CyberArk stood out because its session monitoring and audit trails are much clearer and easier to navigate. The setup took a bit longer, but once running, it gave us tighter control without constant troubleshooting.
Jeffrey G.
Smooth adoption, great for teamwork
Our team of about 12 switched over after the boss insisted and honestly, it made sharing credentials way less messy. Getting everyone on board was surprisingly smooth once we saw it cut down on those constant password resets.
Owen C.
Smooth and reliable PAM
Switched from BeyondTrust after struggling with their clunky interface, and CyberArk just feels way smoother and more reliable in managing our privileged accounts. I also checked out Thycotic, but CyberArk's session monitoring and detailed reporting made it a no-brainer for our security team.
Jack H.
Better vault management overall
Switched from BeyondTrust to CyberArk after struggling with BeyondTrust's UI and found CyberArk's vault management way more intuitive. Compared it to Thycotic as well, but CyberArk's session monitoring and reporting features sealed the deal for us.
Lawrence M.
Improved Security and Collaboration
Our team of about 10 people started using CyberArk when our manager insisted we needed better control over privileged accounts. Getting everyone on board took a couple of weeks, mainly because some found the interface a bit clunky at first, but once we got past that, it really smoothed out how we share and rotate credentials securely. Collaboration improved since we could all access what we needed without emailing passwords back and forth. Overall, it’s been a solid addition, though I wish the setup process was less complicated.
Lysander T.
Solid and improving over time
Started using this about 6 years ago, and honestly, it's gotten smoother and more reliable every year. Some updates took a bit to get used to, but overall it just feels like they really listen to user feedback.
Jeremy T.
Smooth and straightforward setup
Getting CyberArk up and running was surprisingly smooth. The onboarding materials made it easy to understand, and I had most of the core features configured within a couple of days without much hassle.