Customer Reviews (10)
Kerry G.
Payroll Works Smoothly, Benefits Could Improve
The payroll processing feature in Gusto is exactly what we needed to keep things running smoothly without a ton of manual work. It’s straightforward to set up and usually runs without any hiccups, which saves me a lot of time every month. On the other hand, I found the benefits enrollment section a bit clunky and not as intuitive as I hoped, which made it harder to get employees signed up quickly. Still, the overall experience is solid and the helpful customer support makes a difference when questions come up.
Imogen C.
Solid and improving service
Been with Gusto for over three years now, and I've seen it improve steadily, especially in terms of user interface and reporting features. What started as a pretty straightforward payroll system has grown into something that also handles benefits and compliance more smoothly, which has saved me a lot of headaches. The occasional glitch still pops up, but their support team usually sorts it out quickly. Overall, it’s made managing payroll much less stressful as my business has grown.
Hailey R.
Smooth payroll with great support
Tried both ADP and Paychex before switching to Gusto, and honestly Gusto felt way easier to navigate without sacrificing features. Payroll runs smoothly, and their customer support actually responds fast, which made a big difference for us. The only minor hiccup was a slight delay in tax filings once, but overall it’s been solid and hassle-free.
Jada H.
Time Tracking & Benefits Win
The time tracking feature saved us so much hassle with payroll, it’s super easy to use and reliable. Plus, the benefits management made enrolling employees a breeze.
Hagen M.
Payroll made simple
Gusto totally made payroll stuff way easier for me. The interface is super straightforward, and their customer support actually helped me out when I got stuck, which was nice. Definitely saved me a bunch of headaches.
Matilda C.
Easy and quick setup
Setup was way simpler than I expected, had everything up and running in under an hour. The onboarding guides were clear, though I hit a small snag importing employee data that took a bit to figure out.
Tetsuya A.
Simpler and Responsive Payroll
Switched from ADP and Paychex and liked Gusto better because it’s way easier to navigate and customer support actually responds fast. Payroll runs smooth and the benefits options are pretty solid, though the reporting could be a bit more detailed.
Freya R.
Payroll headaches solved
We were drowning in payroll errors and tax confusion until Gusto stepped in. It made handling payroll super easy and actually saved me hours every month—still catching myself not stressing about tax filings now.
Jenna P.
Smooth and quick setup
Setup was surprisingly quick—I had everything up and running in about an hour. The onboarding materials made it easy to figure out the basics without feeling overwhelmed, though I did hit a small snag with direct deposit info that took a bit to sort out. Overall, really smooth experience for getting started.
Violet K.
Payroll Made Simple and Smooth
Our team of about 15 started using Gusto when payroll processes were becoming a real headache. Getting everyone on board was surprisingly smooth because the interface is straightforward, and even the less tech-savvy folks caught on quickly. The whole department switched over after just a couple of weeks, and now payroll and benefits management feel way less stressful. It’s been a game-changer for keeping everyone on the same page without endless back-and-forth emails.