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Gusto Reviews

Showing 31-40 of 105 reviews

4.5 (105 reviews)
BusinessSaaSPayrollHR ManagementSmall BusinessAutomation

Customer Reviews (10)

United Kingdom flagNicola T.

April 2, 2025
5/5 stars
Payroll and benefits made simple

The payroll automation feature is exactly what we needed to save time and avoid errors every month. I also really appreciate how straightforward the benefits enrollment process is—makes everything so much easier for our team.

United States flagCarolyn R.

March 29, 2025
5/5 stars
Easiest Payroll Tool So Far

Tried QuickBooks Payroll and Paychex before, but Gusto just felt way easier to navigate and setup. Plus, their customer service actually answers the phone quickly, which was a lifesaver for me.

Canada flagAlice C.

March 24, 2025
5/5 stars
Consistently improving experience

Been with them for over 4 years now, and the platform just keeps getting smoother and more intuitive. They really listen to user feedback and it shows in the steady improvements.

United States flagDeborah B.

March 9, 2025
5/5 stars
Payroll Setup is a Breeze

The payroll setup was super straightforward and saved me a ton of time. The time tracking feature is handy too, though it can be a bit glitchy sometimes.

France flagChristelle S.

March 3, 2025
5/5 stars
Payroll made simple

Switched from ADP after getting frustrated with their clunky interface and lack of clear support. Gusto just feels more intuitive and makes payroll way easier to manage, plus their customer service actually answers quickly when you need help.

United States flagHaley W.

February 28, 2025
1/5 stars
Not worth the hassle

Tried Gusto for payroll and honestly, it was a pain. The interface kept glitching and customer support was slow to respond when stuff went wrong. Definitely not what I expected for the price.

Germany flagDieter S.

February 27, 2025
5/5 stars
Worth Every Penny for Small Teams

After switching to Gusto, I was a bit hesitant about the cost at first, but honestly, it’s been worth every penny. The pricing feels fair considering how much time and hassle it saves me on payroll and benefits management. For a small team like mine, the return on investment is clear—less stress and fewer mistakes mean more focus on growing the business. It might be a little pricey upfront, but the convenience and reliability definitely pay for themselves in the long run.

Sweden flagTobias L.

February 15, 2025
5/5 stars
Smooth switch, great team fit

Our team of 12 switched to Gusto for payroll and benefits, and getting everyone on board was surprisingly smooth. It’s made collaboration on HR tasks way easier and cut down on back-and-forth emails.

France flagOphelie P.

February 13, 2025
4/5 stars
Steady Improvements Over Time

Been with Gusto for about 4 years now, and I’ve definitely seen it improve steadily. The interface feels smoother and the support has gotten more helpful over time.

Australia flagPeyton D.

February 7, 2025
5/5 stars
Smooth and straightforward setup

Getting everything set up with Gusto was surprisingly smooth. The onboarding walked me through each step without overwhelming me, and I had payroll running in under an hour. There was a small learning curve when it came to customizing some of the benefits options, but overall it felt intuitive and straightforward. Definitely made a usually tedious process much easier than I expected.