Customer Reviews (10)
Madeline S.
Great tracking, tricky setup
The issue tracking feature really helps keep our projects organized and transparent, which has made team collaboration smoother. I also like the customizable workflows, though sometimes setting them up feels a bit more complex than it should be.
Maya L.
Helped organize tasks, but clunky
Our team was drowning in tracking bugs and feature requests across multiple projects, and Jira actually helped us centralize all that chaos in one place. It was way easier to assign tasks and see who was working on what without endless email threads. That said, the interface is so clunky and slow that it sometimes felt like it slowed us down more than helped, which was really frustrating.
Hannes D.
Solid project tool overall
Honestly, Jira has been a solid help keeping all my tasks organized, especially with how it handles different projects all in one place. Sometimes it feels a bit clunky or overcomplicated, but once you get the hang of it, it really speeds things up. The flexibility with custom workflows is pretty neat, though setting them up can take some trial and error. Overall, not perfect but definitely worth using if you need a serious project tracker.
Emily H.
Good but Overcomplicated Now
After about five years of using Jira, I’ve seen it grow from a simple issue tracker to a more complex project management tool. While the added features can be helpful, sometimes it feels bloated and less intuitive than it used to be. It gets the job done but can be frustrating when trying to keep things straightforward.
Janet H.
Detailed and Dev-Friendly
Switched from Trello and Asana, and Jira’s issue tracking felt way more tailored to our dev team’s needs. It’s a bit more complex, but that level of detail helps us keep everything organized without losing track of priorities.
Ashton G.
Solid for project tracking
Jira keeps my projects organized without too much hassle, though sometimes it feels a bit clunky. Still, it's saved me from a lot of chaos.
Jace A.
Good for tracking bugs, cumbersome setup
Our team was drowning in keeping track of bug reports across multiple projects, and Jira helped us centralize all the issues in one place, which definitely cut down on lost or overlooked bugs. That said, it quickly got overwhelming with too many features and the interface feels clunky, making it hard to customize workflows exactly how we wanted without spending a lot of time on setup.
Arabella H.
Mixed Feelings After Years
Started using this about 6 years ago and while it’s gotten more feature-rich, it feels heavier and more complicated now. Some updates seem helpful, but others just add clutter and slow things down.
Arlo Y.
Solid tool for project tracking
Jira’s been a solid go-to for keeping track of our projects. It can be a bit confusing at first, but once you get the hang of it, it really helps keep things organized. Wish the interface was a little simpler though.
Isabella C.
Worth the investment
Jira isn’t the cheapest tool out there, but for what it offers, it feels worth the cost. Our team saw a clear boost in organization and tracking, which helped justify the monthly fees. For smaller teams, the pricing can add up, but the ROI from avoiding missed deadlines and better project visibility really makes a difference. Overall, it’s a solid investment if you use it consistently.