Customer Reviews (10)
Derek B.
Great workflows, reporting could improve
The workflow customization is exactly what we needed to keep our projects moving smoothly. The reporting feature is useful but sometimes feels a bit clunky to navigate.
Isabelle R.
Reliable and improving steadily
Started using Jira about six years ago, and honestly, it’s come a long way since then. Back when I first started, it felt a bit clunky and overwhelming, but over time the interface has smoothed out and the features have become more intuitive. I appreciate how it keeps adapting to different workflows without losing the core functionality that makes it reliable. It’s not perfect—sometimes updates can be a bit disruptive—but overall it’s been a solid tool that’s grown with our team’s needs.
Gordon F.
Finally got project chaos sorted
Our team was drowning in tracking bugs and feature requests across multiple projects, which made prioritizing a nightmare. Switching to Jira helped us organize everything clearly with custom workflows and boards tailored to our exact needs. Now, issues don’t slip through the cracks, and the visibility into progress has improved communication across departments. It’s not perfect—sometimes the interface feels cluttered—but it definitely solved the chaos we were dealing with.
Rafferty R.
Solid tool for team tracking
Our team of about 12 switched to Jira about six months ago after management pushed for better tracking of tasks and deadlines. Getting everyone on board took a couple of weeks since some folks found the interface a bit overwhelming at first, but once we settled in, it really helped with clarity on who’s doing what and when. Collaboration improved noticeably, especially between developers and QA, since we could easily comment on issues and link related tickets. The only hiccup is that it can sometimes feel a bit too complex for smaller, quick tasks.
Joan B.
Really helps keep me organized
Jira's been solid for keeping track of all the random tasks and bugs that pop up. Took a bit to get used to the layout, but once I figured it out, it made organizing stuff way easier. Sometimes it feels a little clunky, especially when switching between boards, but overall it helps me stay on top of things without much hassle.
Jessica A.
Works well, just a bit clunky
Jira’s great for keeping all my tasks in one place and the boards help me stay on track, but sometimes it feels a bit clunky and overwhelming.
Rachel H.
Solid for team tracking
Jira's great for keeping track of tasks and bugs, though it can feel a bit clunky sometimes. Still, it really helps keep the team on the same page.
Blake N.
Keeps me organized
Jira's been solid for keeping track of all the tasks and bugs on my projects. Sometimes it feels a bit clunky when switching between boards, but overall it’s helped me stay way more organized than before.
Harvey R.
Evolved but Overcomplicated
After using Jira for over five years, I've seen it grow from a straightforward issue tracker to a complex project management tool. While the added features are useful, the interface has become cluttered and sometimes feels overwhelming, especially for smaller teams. I appreciate the customization options, but setting them up can be a real headache without dedicated admin time. For what it offers, the pricing seems a bit steep, which makes me question if it's worth it for all users.
Bentley R.
Solid tool for project tracking
Jira's been solid for keeping our projects on track, especially with all the customization options. Sometimes it feels a bit clunky and takes a moment to get used to, but overall it does what I need without much hassle.