Customer Reviews (10)
Hamish M.
Setup was a mixed experience
Getting Jira set up was a bit of a mixed bag. The initial onboarding was straightforward enough, and I had a basic project running within an hour, but customizing workflows and permissions ended up being a bigger headache than I expected. It definitely took some trial and error to get things running smoothly.
Tarquin C.
Cleared up task chaos
Our dev team was drowning in scattered tasks and missed deadlines, which made tracking progress a nightmare. Jira helped us bring everything under one roof with customizable workflows that matched how we actually work. Being able to assign, prioritize, and comment on tickets all in one place cleared up so much confusion and cut down on endless email chains. It’s not perfect—sometimes it feels a bit clunky—but overall it made a huge difference in keeping us on track.
Rachel H.
Smooth and straightforward setup
Getting Jira up and running was surprisingly smooth, and the onboarding materials helped me pick things up quickly. Took a bit to figure out some of the more advanced settings, but overall the setup didn’t drag on.
Tiffany H.
Great issue tracking and workflows
The way Jira handles issue tracking is a game-changer for keeping our projects organized. I especially like the customizable workflows—they let us tailor the process exactly to how our team works, which saves a lot of back-and-forth. On the downside, the reporting feature feels a bit clunky and could be more intuitive, especially when trying to pull complex data. Overall, it’s a solid tool that really helps keep things on track.
Sawyer H.
Better for dev teams
Switched from Trello and Asana since we needed more customization for tracking bugs and sprints. Jira’s complexity took a bit to get used to, but once set up, it really fits our dev workflow better than the simpler tools.
Armand L.
Gets the job done, kinda clunky
Jira does the job for tracking projects, but man, it can get really clunky and confusing sometimes. Setting up workflows took way longer than I thought, and the interface isn’t the most user-friendly if you’re not used to it. On the bright side, it's solid for keeping everything organized once you get the hang of it, especially with big teams.
Andre W.
Powerful but Overwhelming
We tried Trello and Asana before Jira, and while Jira handles complex workflows better, its interface can get overwhelming quickly. I like the customization options, but the learning curve slowed us down compared to the others.
Siegfried H.
Gets the job done
Jira’s alright, nothing super fancy but it does help keep track of stuff. Sometimes it feels kinda clunky and slow tho, which gets annoying when you’re in a rush. Wish it was a bit easier to customize without digging through a bunch of settings.
Graham H.
Finally got tasks organized
Our team was drowning in missed deadlines and unclear task ownership before we started using Jira. Setting up custom workflows and assigning tickets helped us track progress way better and actually hold people accountable. The notification system means I don't have to constantly check in manually, which saved me a ton of time. The interface can be a bit overwhelming at first, but once you get the hang of it, it really keeps projects on track.
Darcy T.
Solid but overly complex
After almost five years of working with Jira, I've seen it go through a lot of changes. Some updates made the interface cleaner, but others just added complexity that slows down simple tasks. It still handles project tracking well, especially for bigger teams, but sometimes I feel like it's overkill for smaller projects. The search functionality is solid, but the learning curve can be steep for new users.