Customer Reviews (10)
Isabella R.
Saved Me From Email Chaos
Our small biz was drowning in manual email lists and constant mistakes. Mailchimp made cleaning up and organizing contacts way easier, plus automating welcome emails saved me tons of time—though sometimes the templates glitch out on mobile.
Bonnie J.
Automation shines, reporting less so
The email automation feature is exactly what we needed to keep our campaigns running smoothly without constant manual work. Setting up triggers and sequences is straightforward, and it saves a ton of time. However, the reporting dashboard could be more intuitive; sometimes it takes extra digging to find the metrics I want. Overall, it’s a solid tool that balances power with ease of use.
Toby M.
Easy and reliable email tool
Mailchimp’s pretty easy to use and makes sending newsletters quick. Wish the templates were a bit more customizable though.
Frans K.
Easier and more intuitive
Switched from Constant Contact after struggling with its clunky interface, and Mailchimp felt much smoother and more intuitive. Compared it to Sendinblue too, but liked Mailchimp’s templates and reporting better for my small business needs.
Taylor G.
Smooth and straightforward setup
Getting Mailchimp up and running was surprisingly smooth for me. The onboarding guided me well without feeling overwhelming, and I had my first campaign set up in under an hour. There were a couple of spots where I wished the instructions were a bit clearer, but overall the learning curve was pretty gentle. Definitely a setup experience that didn’t make me want to pull my hair out.
Haley S.
Solid and Improving Email Tool
Started using Mailchimp about five years ago, and it’s definitely come a long way since then. The interface has become much more intuitive, which makes managing campaigns way less of a headache. I appreciate the steady improvements in automation features and detailed analytics, though sometimes the pricing tiers can feel a bit steep as you grow. Overall, it’s been reliable and continues to get better with each update.
Teresa N.
Automation and editor work well
The email automation feature really saved me a ton of time by handling follow-ups effortlessly. The drag-and-drop editor is intuitive and made designing newsletters straightforward, though sometimes it feels a bit sluggish on larger campaigns.
Jude P.
Automation and Design Tools Shine
The email automation feature is exactly what we needed to save time and keep our audience engaged without constant manual effort. The drag-and-drop editor works great for designing campaigns, though sometimes it can be a bit slow to load on larger projects.
Elizabeth M.
Great Automation, Reporting Needs Work
The automation workflows in Mailchimp have saved me so much time by handling follow-ups seamlessly. The email design tools are intuitive, but I wish the reporting dashboard was a bit more detailed for tracking campaign performance.
Helmut F.
Simplified email marketing a lot
Our small business struggled with keeping track of email subscribers and sending out newsletters consistently. Mailchimp made it way easier to organize contacts and automate campaigns based on customer behavior, which saved us a ton of time. The drag-and-drop editor is really straightforward, so creating emails no longer feels like a chore. It’s not perfect—sometimes the automation setup can be a bit confusing—but overall it’s helped us stay much more connected with our audience.