Customer Reviews (10)
Kate M.
Flexible and user-friendly analytics
Tried Amplitude before but switched to Mixpanel because their event tracking felt more intuitive and flexible for our team's needs. The interface is cleaner compared to Heap, and I like how easily I can create funnels without digging through too many menus. It’s not perfect—sometimes the pricing can get steep—but overall it strikes the right balance for us.
Sayaka N.
Good value for insights
Mixpanel isn’t the cheapest tool out there, but the insights it delivers have definitely helped justify the spend for our team. The data we get back has improved our decision-making, so in terms of ROI, it’s been worth the investment. For smaller teams, though, the cost can add up quickly.
Gabriella P.
Improves with time and use
Started using Mixpanel about four years ago, and honestly, it's gotten a lot better since then. The interface feels more intuitive now, and they've added features that actually make my workflow smoother instead of more complicated. One thing I really appreciate is how responsive their support has been whenever I ran into issues, which didn’t happen often. The only tiny gripe is sometimes the event tracking setup can be a bit fiddly, but once it’s up and running, it’s solid.
Pascal D.
Super handy for tracking
Mixpanel totally nailed it for tracking user behavior, super easy to set up but sometimes the dashboard loads a bit slow. Love how I can dig into data without messing around too much.
Sadie T.
Great for team collaboration
Our team of 8 switched to Mixpanel last quarter, and getting everyone up to speed took a bit longer than I expected. Once we got past that, collaboration improved since we could all track user behavior in one place, which helped us make better product decisions together. The only gripe is that the interface can feel a little clunky at times, especially when digging into more detailed reports.
Harlow S.
Great Funnels, Slow Updates
The funnel analysis tool really helped us spot where people drop off, which is exactly what we needed. The retention reports are helpful too, but sometimes they feel a bit slow to update.
Naomi C.
Smooth setup with minor hiccups
Getting Mixpanel up and running was pretty straightforward—I had it set up in under an hour thanks to clear docs and helpful onboarding emails. There was a bit of a learning curve figuring out the advanced features, but the basics were easy to grasp.
Maximilien F.
Solid tool that keeps improving
Started using Mixpanel about five years ago, and it just keeps getting better. The updates have made the interface way more intuitive, and their funnel analysis tools are exactly what my team needs to track user behavior. It's been a steady improvement without losing the core features that made me stick around.
Nobuyuki F.
Great funnels, decent cohorts
The funnel analysis feature is exactly what we needed to track user drop-off points, and it’s super intuitive to set up. I also really like the way Mixpanel lets you create detailed user cohorts, which helped us target specific segments for marketing. The only downside is the notification system—it sometimes sends alerts that aren't super relevant, which can get annoying. Overall, it’s been a solid tool for our product team.
Summer B.
Reliable with steady improvements
Started using Mixpanel about four years ago, and it’s definitely improved along the way. The interface feels smoother now, and the data insights have gotten more detailed without being overwhelming. It’s been a reliable tool for tracking user behavior, even if some advanced features take a bit of time to master.