Customer Reviews (10)
Patrick M.
Solid project tracker
Smartsheet's been super handy for keeping my projects on track without much hassle. Took a bit to get used to, but now it’s smooth sailing.
Brooke K.
Great automation and reporting
The automation workflows save me a ton of time by handling repetitive tasks smoothly, and the reporting feature gives a clear overview of project progress. Sometimes the mobile app feels a bit clunky, but overall it gets the job done.
Maya R.
Smooth setup with minor quirks
Setup was pretty straightforward and I had most of it running within a couple hours. The onboarding tutorials helped, though some features took a bit of trial and error to fully get how they work. Overall, nice balance between ease and depth without feeling overwhelmed right away.
Alexander H.
Workflows and Gantt Charts Shine
The automated workflows in Smartsheet have saved me so much time by handling repetitive tasks without any hassle. Also, the Gantt chart feature makes visualizing project timelines super straightforward and keeps the whole team on the same page.
Alaíde C.
Good for tracking tasks
Our team of 12 started using Smartsheet a few months ago, and it really helped us keep track of who’s doing what. Getting everyone to actually update their tasks was a bit slow at first, but now it’s way easier to stay on the same page during busy weeks.
Neil D.
Great value for productivity
Smartsheet isn’t the cheapest, but the boost in team organization and time saved makes it totally worth the cost for us.
Jessica N.
Consistently improving project tool
Started using Smartsheet about 5 years ago, and honestly, it’s only gotten better with time. What I really appreciate is how the interface has improved without losing the flexibility I rely on for managing complex projects. I’ve noticed new features that genuinely help streamline collaboration, though sometimes updates come with a bit of a learning curve. Still, it’s been a solid tool that keeps evolving to fit real needs rather than just flashy add-ons.
Mia H.
Saved Our Project Deadlines
Our team was drowning in keeping track of multiple project deadlines and dependencies, and Smartsheet actually fixed it by giving us a clear, shared timeline that updates in real-time. It saved us from late submissions and endless email chains, though the interface can feel a bit clunky at times.
Louise M.
Difficult to Adopt and Use
Our team of about 12 was forced to use Smartsheet after management decided to switch from Google Sheets, but getting everyone actually to use it was a nightmare. The interface felt clunky and unintuitive for most people, and a lot of features that seemed like they should help just ended up confusing everyone. Collaboration suffered because folks would avoid updating their tasks, and it made tracking progress harder instead of easier. Overall, it felt like a step backward rather than a tool that helped us work better together.
Leo C.
Consistently Improving Tool
Started with Smartsheet over six years ago, and it's impressive how much it’s improved without losing the straightforward feel I liked from the start. The updates have made collaboration smoother, and automation features now save me a ton of time. Still feels like the same tool I signed up for, just smarter.