Customer Reviews (7)
Virginia P.
Reliable but needs improvement
Been with FreshBooks for over five years now, and I’ve seen it grow in features and polish. The invoicing system is still solid and has saved me a lot of time, but the updates sometimes feel slow or miss the mark on what small businesses really need. Occasionally, I run into quirks with expense tracking or reporting that make me wish they’d streamline the interface a bit more. Overall, it gets the job done, but I’m not sure it’s improving enough to keep me fully satisfied long-term.
Madeline E.
Easy invoicing, slight hiccups
FreshBooks is honestly pretty chill for keeping track of invoices and expenses. Took me a bit to get the hang of some features, but after that it’s been smooth sailing. Wish the mobile app was a tad faster tho.
Arabella K.
Easy invoicing, worth it
FreshBooks makes invoicing super easy and I love how it keeps track of everything without much hassle. Took me a bit to get used to some features, but overall it’s saved me a lot of time.
Willow C.
Streamlined our invoicing process
Our team of eight switched to FreshBooks last year to handle invoicing and expense tracking, and it really smoothed out our workflow. Getting everyone on board wasn’t too hard since the interface is straightforward, and it made collaboration on billing much easier than before. The only snag is that some reports can be a bit limited when we need detailed data for budgeting.
Ottmar K.
Good but inconsistent adoption
Our team of eight started using FreshBooks for invoicing, but getting everyone to actually use it consistently was tougher than expected. Collaboration features felt limited, so some of us ended up sticking to old methods alongside it.
Hans F.
Simpler invoicing, minor report delay
Switched from QuickBooks and Wave a while back, and FreshBooks just felt easier to use for invoicing and tracking expenses. The only slight gripe is that some reports take a bit longer to generate than I’d like.
Adelheid L.
Smooth invoicing, buggy app
The invoicing feature is super easy to use and saves me a ton of time, but the mobile app can be a bit glitchy sometimes which gets annoying.