Customer Reviews (10)
Zach K.
Smooth team collaboration boost
Our team of about 10 started using Mailchimp a few months ago after our manager insisted we switch from our old email tool. Getting everyone on board took a bit because some folks struggled with the interface at first, but once we got past that, collaboration became way smoother. We can easily share templates and track campaign results together, which really helped streamline our workflow. Overall, it’s made managing our email marketing more efficient, though I wish some features were a bit more intuitive.
Esme W.
Improved a lot over time
Started using this about 5 years ago and it's come a long way—more intuitive and reliable now, though sometimes the automation can be a bit quirky. Overall, it’s made managing campaigns way easier for me.
Isabel C.
Worth the cost overall
Mailchimp's pricing felt a bit steep at first, especially as a smaller operation, but the ease of use and solid deliverability made it worth the investment. I've definitely seen a good return from the campaigns, so the cost ends up feeling justified. For what it offers, especially with automation features, it’s great value if you’re serious about email marketing.
Knox C.
Reliable with nice improvements
Been with Mailchimp for about 5 years now and it’s definitely come a long way since I first started. The interface feels cleaner and some of the automation features have improved a lot, making my campaigns a bit easier to manage. Sometimes it still gets a bit glitchy when uploading large lists, but overall it’s been reliable for what I need.
Diego J.
Fixed Our Email Targeting
Our small business was struggling to manage and segment our email list properly, which made targeting promotions a mess. Mailchimp helped me set up clear audience segments and automated campaigns that actually reached the right people, saving us so much time. The only small hiccup was the learning curve with some of the automation features, but once figured out, it worked really well.
Darcey Y.
Smooth and straightforward setup
Getting set up with Mailchimp was smoother than I expected, took me about an hour to fully understand the basics thanks to their clear onboarding. The learning curve wasn’t steep, and I had my first campaign running in no time.
Alain M.
Easy team collaboration tool
Our team of about 8 people started using Mailchimp mainly for monthly newsletters and customer updates. Getting everyone on board was a bit tricky at first since not everyone is super comfortable with new tools, but after a couple of training sessions, it really stuck. Collaboration is smooth since we can all comment and edit drafts, which saves a lot of back-and-forth emails. The only minor gripe is that sometimes the interface can feel a bit clunky when juggling multiple campaigns at once.
Christina M.
Easy and Time-saving
Love how easy it is to set up email campaigns, though sometimes the automation feels a bit clunky. Still, definitely saves me a ton of time.
Pascal R.
Smooth and straightforward setup
Getting everything set up was surprisingly smooth, and the onboarding guides made it easy to figure out the basics without feeling overwhelmed. Took me about an hour to have my first campaign ready to go.
Kelly T.
Saved Hours on Email Management
Our small nonprofit was drowning in managing email lists and segmenting donors manually, which was a huge time sink. Mailchimp made it so simple to organize contacts and automate personalized campaigns, saving us hours each week and actually boosting our engagement. The drag-and-drop editor and easy integrations were exactly what we needed to streamline communication without a tech expert on staff.