Customer Reviews (10)
Tyler S.
Solid platform with steady growth
Started using Salesforce about 6 years ago, and it’s definitely come a long way since then. The platform used to feel a bit clunky, but now with the updates and added features, it’s much smoother and more intuitive. The customization options have really improved which helps tailor it to what I actually need day-to-day. Sometimes the pricing can get a bit confusing, but overall it’s been a solid tool that’s grown right alongside my business.
Tadashi N.
Worth the investment overall
Salesforce can feel a bit pricey at first, especially for smaller teams, but the return on investment really shows after a few months. The features have helped streamline our sales process and the time saved more than justifies the cost in my experience.
Logan N.
Great for team coordination
Our team of about 15 shifted to Salesforce last year, and after some initial grumbling, most folks really got the hang of it quickly. It’s helped us keep all our client info in one place, which makes collaboration way smoother, especially between sales and support. The boss pushed for the change, so getting everyone on board was a bit rough at first, but now it’s hard to imagine working without it.
Georg S.
Good but a bit much
Salesforce does the job but can get kinda overwhelming with all the features and setup. Took me a minute to figure out how to customize stuff the way I wanted. Overall, not bad but definitely not the simplest tool out there.
Edmund M.
Smooth Setup with Minor Tweaks
Getting Salesforce up and running was surprisingly smooth. The onboarding guides helped me get through the basics quickly, though it took a bit of time to customize everything to fit our needs. Overall, the learning curve wasn’t too steep once I got the hang of it.
Russell G.
Powerful but complex CRM
I gave Salesforce a try after using HubSpot for a while, mainly because I needed more customization options for our sales pipeline. While Salesforce offers a ton of features and flexibility, the interface felt a bit overwhelming and not as intuitive as HubSpot or Zoho CRM, which I've also tested. I appreciated the detailed reporting tools, but setting them up took more time than I expected. Overall, it’s powerful but sometimes feels like it requires a specialist just to keep things running smoothly.
Jeremy P.
Simplified lead tracking
We were drowning in tracking leads across multiple platforms, and Salesforce helped us bring everything into one place. It made following up with clients way easier and improved our response time significantly.
Frédérique L.
Worth the investment
Salesforce definitely isn’t cheap, but with the way it’s streamlined our sales process and improved tracking, it’s paid for itself pretty quickly. For small to mid-sized teams looking to grow, it’s a solid investment that offers good value, even if the upfront cost makes you hesitate at first.
Yuto H.
Worth the cost for ROI
Salesforce is definitely on the pricier side, but the boost in sales efficiency and tracking has made it worth it for our team. The ROI kicked in faster than I expected.
Damian J.
Great reporting, email glitches
The reporting tools make tracking sales super easy and clear, but the email integration can be a bit glitchy sometimes which is annoying.