Customer Reviews (10)
Luke R.
Made Team Collaboration Easier
Our team of about 10 switched to Smartsheet for project tracking, and it really helped everyone stay on the same page without endless emails. Getting the whole team to use it was surprisingly smooth since it’s pretty intuitive, and now collaboration feels way less chaotic. Even our manager noticed how much easier it is to check progress at a glance.
Archibald W.
Worth the investment for teams
Smartsheet does cost a bit more than some other project management tools, but for what we get, it’s definitely worth it. The flexibility and automation features have saved a ton of time that easily justifies the price. For small to mid-sized teams juggling multiple projects, the return on investment is clear—less manual work and fewer mistakes. It feels like a solid investment rather than just another monthly expense.
Carl C.
Better for complex projects
Tried Asana and Trello before settling on Smartsheet because it handles complex project timelines way better. The interface is a bit clunky at times, but overall it keeps everything organized without extra fluff.
Daniel W.
Best for complex project tracking
Switched from Trello and Asana, and Smartsheet just clicks better for managing complex projects with multiple teams. The flexibility with sheets and automation feels way more powerful without being overwhelming.
Austin T.
Overpriced for small teams
Smartsheet feels way too overpriced for what it offers. The monthly fees add up quickly, and honestly, the ROI just isn’t there for smaller projects or teams. I found myself using only a fraction of its features but still paying full price, which made it hard to justify the cost. If you don’t need all the bells and whistles, there are cheaper options that get the job done without burning a hole in your wallet.
Roger H.
Automation shines, reporting lags
The automation feature in Smartsheet really saved me a ton of time by handling repetitive tasks without me having to check in constantly. On the flip side, I found the reporting tools to be a bit clunky and not as intuitive as I expected, which slows down getting insights quickly. Overall, the automation makes managing projects way easier, but the reporting could use a refresh.
Lily B.
Getting better every year
Started using Smartsheet about 5 years ago and it’s come a long way since then. The interface keeps getting smoother, and new features actually feel useful instead of just flashy. I still hit a few quirks here and there, but overall it’s made managing projects way easier for my team.
Wyatt M.
Best for complex projects
Switched from Trello and Monday.com because Smartsheet handled complex project timelines way better and kept everything organized without feeling cluttered. The automation features saved me a ton of time compared to the other tools I tried.
Neil M.
Smooth and straightforward setup
Getting everything up and running was surprisingly smooth. The onboarding guided me through key features without feeling overwhelming, and I had my first sheet ready in under an hour. Took a bit to master some of the advanced functions, but the basics were super straightforward.
Cooper S.
Reliable and improving over time
Started using Smartsheet about six years ago, and it’s definitely improved a lot since the early days. The interface feels smoother now, and new features actually make managing projects easier rather than more complicated.