Customer Reviews (10)
Keith R.
Smooth and Straightforward Setup
Getting Smartsheet up and running was surprisingly smooth. The onboarding process guided me through the essentials without feeling overwhelming, and I had a basic project board set up within an afternoon. There was a slight learning curve when diving into more advanced features, but overall, I felt supported with plenty of helpful resources. Definitely took some time, but worth it for the flexibility it offers.
John R.
Setup was unnecessarily complicated
Getting Smartsheet set up was honestly way more confusing than I expected. The onboarding felt rushed and I had to dig through forums to figure out basic stuff, which was frustrating. Took way longer than it should have just to get a simple project running.
Keith B.
Best for complex project tracking
Switched from Trello and Asana to Smartsheet and honestly, it just fits our workflow better. The grid view feels like a spreadsheet but with way more power for collaboration and automation, which neither Trello nor Asana handled as smoothly for our complex projects. It took a bit to get used to, but now I can’t imagine managing our tasks without it.
Samuel R.
Consistent Improvements Over Time
Started using this about five years ago and it's definitely gotten more user-friendly and feature-rich over time. I appreciate how it keeps improving without becoming overwhelming.
Billy S.
Smooth and straightforward setup
Getting everything up and running with Smartsheet was surprisingly straightforward. The onboarding guides helped me figure things out quickly, and I had basic workflows set up within a couple of hours. There’s a bit of a learning curve with some of the advanced features, but overall it was a smooth start.
Maisie G.
Steady growth and reliable tool
Started using Smartsheet about five years ago, and it’s come a long way since then. The interface has gotten smoother and the collaboration features have really improved, making teamwork feel seamless even when we’re all remote. I appreciate how they keep adding integrations that actually make my workflow easier instead of more complicated. Overall, it just feels like the tool grows with my needs rather than forcing me to adapt to it.
Gordon R.
Best for flexible project management
Switched from Trello and Asana, and Smartsheet really stands out because of how customizable it is without being overwhelming. The grid and calendar views make managing complex projects way easier, and collaboration feels more seamless than what I was used to.
Wilfried M.
Best for complex workflows
Switched from Asana and Trello after feeling like they didn’t quite fit our project’s complexity. Smartsheet’s ability to handle detailed workflows and automate repetitive tasks made managing everything way smoother, plus its grid view just feels more natural for tracking progress. Definitely made a difference for our team's organization and efficiency.
Arthur F.
Reliable and improving steadily
Started using Smartsheet about five years ago, and it’s really grown into a solid tool for managing projects and tracking progress. What I appreciate most is how they’ve improved the collaboration features and added automation without making things complicated. It just keeps getting better with time and fits seamlessly into how my team works.
Michael R.
Automation and Sharing are Spot On
The automation workflows in Smartsheet have saved me a ton of time by handling repetitive tasks without me having to check in constantly. I also really appreciate how easy it is to share sheets and set different permission levels — collaborating with my team feels seamless. The interface feels intuitive, so getting new members up to speed was quick and painless. Overall, these features have made managing projects way less stressful.