Customer Reviews (10)
Caroline C.
Great benefits and time tracking
The benefits administration feature is exactly what we needed to simplify open enrollment and keep everything organized. Also, the time tracking tool works great for our remote team, though sometimes the mobile app lags a bit. Overall, it’s made managing HR stuff way less stressful.
Kerstin B.
Time Tracking Works, Benefits Lag
The time tracking feature is straightforward and generally reliable, which helped us keep better tabs on employee hours. However, the benefits administration side was a nightmare to navigate — it kept glitching and often failed to sync properly with our insurance providers, which caused a lot of extra manual work. I expected smoother integration given the price. Definitely needs major improvements in that area.
Alyssa D.
Fast and simple setup
Getting Zenefits up and running was surprisingly quick—had everything set in under an hour. The onboarding guides were clear and easy to follow, which made the whole process pretty painless. It took a bit to get used to where everything was, but overall, super straightforward.
Moisés R.
Best all-in-one HR tool
Switched from Gusto after struggling with their limited customization, and Zenefits just fits our needs better with more flexible payroll options and easier benefits management. Compared it to BambooHR as well, but Zenefits' all-in-one platform saved us time by handling everything in one place without juggling multiple apps.
Ellie K.
Smooth switch, minor app bugs
Our team of about 12 switched to Zenefits last quarter and getting everyone on board was smoother than I expected. The platform really helps keep HR stuff centralized, but sometimes the mobile app feels a bit buggy which can be frustrating.
Brenda G.
Smooth setup with minor learning curve
Getting everything set up was smoother than I expected, and their onboarding team made the process feel manageable without overwhelming me. There was a bit of a learning curve with some of the features, but overall I had it running quickly.
Horst W.
Simpler and smoother HR management
Switched from Gusto and Rippling, and Zenefits just clicks better for managing benefits and payroll all in one place. The interface feels more straightforward, and setting up employee deductions was way less of a headache compared to others I've tried. Definitely saved me time and hassle, which is why I stuck with it.
Jürgen W.
Improved and reliable over time
Started using Zenefits about five years ago, and it’s definitely gotten smoother and more reliable with each update. The interface feels cleaner now, and customer support has been more responsive compared to when I first signed up. Overall, it’s made managing HR and benefits a lot less of a headache for our small team.
Ruby M.
Simplified HR & Payroll
Tried Gusto and BambooHR before, but Zenefits nails it with how easy it is to manage benefits and payroll all in one spot without jumping between apps. Plus, their customer support actually helped me sort out a weird tax issue quickly, which made a big difference.
Beth T.
Smooth Setup Experience
Setup was surprisingly quick—I had it all up and running within a couple hours. The onboarding guides were clear enough that I didn’t feel lost, and the learning curve was pretty gentle overall. Only thing is I wish the mobile app setup was a bit smoother, but nothing deal-breaking.