Customer Reviews (10)
Grayson C.
Pricing could be more competitive
The pricing feels a bit steep for the features you get, especially if you’re not sending emails regularly. It’s okay value if you’re committed, but I hesitated whether the return justified the cost.
Jürgen B.
Simplified Contact Segmentation
Our team was drowning in managing email lists and segmenting contacts manually, which was a huge time drain. Constant Contact helped streamline the segmentation process, making it easier to target specific customer groups without juggling multiple spreadsheets. That said, the reporting tools felt a bit clunky and didn't always give the clear insights we needed, so we still had to double-check results elsewhere. Overall, it solved the main headache but left some room for improvement on the backend.
Landon G.
Solid choice for small biz
I tried Mailchimp and Sendinblue before settling on Constant Contact because its email editor felt more intuitive and the customer support was way easier to reach. The templates are flexible enough without being overwhelming, and setting up automation was simpler than on the others. It’s not perfect—sometimes the reporting feels a bit basic—but overall it fits my small business needs well.
Riley H.
Simple but somewhat limited
I gave Constant Contact a shot after trying Mailchimp and Sendinblue, mostly because I wanted something a bit more straightforward for small business use. The setup was pretty simple, and their customer support was responsive, which I appreciated. However, I found the email templates a bit dated compared to Sendinblue’s more modern designs, and some of the automation options felt limited. Overall, it did the job but didn’t really stand out enough to fully replace my previous tools.
Gus R.
Setup was overly complicated
Getting started with Constant Contact was way more frustrating than I expected. The onboarding process felt clunky and not very intuitive, and it took me several hours just to figure out the basics of setting up my first campaign. The tutorials didn’t really help because they were either too vague or outdated, which made the learning curve steeper than it should be. Definitely not something I'd call user-friendly for beginners.
Dylan H.
Reliable and Improving Service
Started using Constant Contact about five years ago, and it’s definitely improved a lot since then. The interface feels cleaner now, and they’ve added more customizable templates, which makes my campaigns look much more professional. Customer support has always been helpful whenever I’ve had issues, though sometimes the reporting tools could be a bit more detailed. Overall, it’s been a solid choice for managing my email lists and staying organized over the long haul.
Savannah F.
Great templates, minor syncing issues
The email template editor is exactly what we needed to quickly put together professional-looking campaigns without fuss. I love how easy it is to drag and drop elements, making it simple even for someone not super techy like me. The contact list management is pretty solid too, but sometimes syncing with other apps can be a bit slow or glitchy. Overall, it gets the job done and saves me a lot of time.
Chase O.
Great for Team Collaboration
Our team of six switched to Constant Contact last quarter, and getting everyone up to speed was surprisingly smooth. It’s helped us collaborate better on campaigns, though sometimes the interface feels a bit clunky when juggling multiple projects.
Mitchell O.
Solid for basic email stuff
Easy enough to set up emails and manage contacts, though sometimes the interface feels a bit clunky. Overall, it gets the job done without too much hassle.
Cheryl T.
Works but could improve
Decent for basic email stuff but the interface feels kinda clunky sometimes and a bit slow to load.