Customer Reviews (10)
Preston H.
Helped Organize Our Email Chaos
Our small nonprofit was completely overwhelmed trying to organize email lists and track engagement manually. Constant Contact made it so much easier to segment contacts and automate follow-ups, which saved us hours every week. The reporting tools helped us see what was working, so we could fine-tune our campaigns without guessing.
Nora H.
Great Templates, Automation Needs Tweaks
The email template editor is exactly what we needed—super intuitive and flexible enough to make our newsletters look professional without much hassle. The automation feature is helpful, though sometimes it takes a bit longer to set up than I'd expect.
Debra G.
Reliable and Improving Service
Started using Constant Contact about five years ago, and I've noticed steady improvements in their email templates and reporting tools. They’ve really made managing contacts and campaigns easier over time.
Harvey H.
Good for event invites only
I was struggling to manage event invites and keep track of RSVPs for small gatherings, and Constant Contact helped simplify that part. However, the email editor was frustratingly clunky and limited, which made designing anything custom a real hassle.
Becky F.
Good contacts, clunky editor
The email template editor is surprisingly clunky and unintuitive, which made designing campaigns more frustrating than it should be. On the other hand, the contact management tools are straightforward and easy to use, but they lack some basic segmentation options that I expected for the price.
Capucine B.
Easy to use but pricey
Tried Mailchimp and Sendinblue before, but Constant Contact felt easier to set up for my small biz emails. The drag-and-drop editor is solid, though I wish the templates were a bit more modern. Also, the pricing feels a bit steep compared to others, which made me hesitant to fully commit.
River G.
Decent but pricey for small scale
The pricing feels a bit steep especially when you're just starting out or have a small list. While the tools do help with email campaigns, I didn’t see a huge return that justified the cost right away. It might work better if you’re sending a lot and really leveraging all the features, but for casual use, it feels like you’re paying more than you get.
Alyssa G.
Solid but showing its age
Started using Constant Contact about five years ago for my small business newsletters. Over time, the platform has definitely improved with more templates and better automation options, but some features still feel clunky or outdated compared to newer services. The customer support has been hit or miss depending on who you get, and pricing seems to creep up without enough added value. Overall, it’s reliable for basic email campaigns, but I’ve found myself looking elsewhere for more advanced needs.
Cheryl S.
Good email editor, clunky contact tools
The email template editor really stood out for me—it’s easy to drag and drop elements and get a nice looking layout without much hassle. However, the contact management feels a bit clunky and slow, especially when trying to organize lists or segment contacts. Also, syncing with other apps wasn't as smooth as I expected, which caused some extra work on my end.
Joan P.
Simpler and more reliable emails
I switched from Mailchimp to Constant Contact after struggling with Mailchimp’s pricing and confusing interface. Constant Contact felt much easier to navigate, especially when setting up automated campaigns, which saved me a lot of time. I also compared it to Sendinblue, but the email templates and customer support here felt more reliable for my small business needs. While it’s not perfect—sometimes the reporting could be more detailed—it’s been solid overall and worth the cost.