Customer Reviews (8)
Brody R.
Gets the job done
Constant Contact does what I need for sending out emails, but honestly, it’s nothing flashy. The interface can feel a bit clunky sometimes and I’ve run into some annoying bugs here and there. It’s not the cheapest option either, which makes me wonder if I should try something else. Still, the basics work fine and customer support is pretty helpful when I’ve had issues.
Tristan R.
Smooth and straightforward setup
Getting started with Constant Contact was surprisingly smooth. The onboarding guided me through the essentials without feeling overwhelming, and I had my first campaign set up in under an hour. There was a small learning curve when exploring advanced features, but the interface is intuitive enough that I figured things out quickly. Overall, the setup process was straightforward and didn’t slow me down.
Brayden F.
Mixed feelings after years
Started using Constant Contact about 4 years ago and have seen some noticeable changes in the interface and features. While the email templates have improved, the platform still feels a bit clunky and not as intuitive as I'd like, especially when trying to segment lists or set up automation. Customer support used to be more helpful, but lately it’s been hit or miss. Overall, it gets the job done but I find myself wishing for a smoother experience.
Stefan B.
Solid and improving service
Started using Constant Contact about five years ago, and I've noticed steady improvements, especially with the email templates and automation features. It’s become more intuitive over time, which really helps as my business grows. Still, sometimes the reporting tools feel a bit limited compared to other platforms I've tried.
Frances S.
Decent but a bit pricey
The pricing feels a bit steep for smaller businesses, and some features I hoped for aren’t included without extra cost. It can deliver decent ROI, but you really have to commit to get the most out of it.
Christina V.
Smooth and straightforward setup
Getting everything set up was surprisingly smooth, and the onboarding guides helped me get the hang of it quickly. There was a little bit of a learning curve with some features, but overall I had things running in just a couple of hours without much hassle.
Brayden S.
Smooth team email tool
Our team of six switched to Constant Contact last quarter, and while getting everyone comfortable took a couple of weeks, it’s really helped us coordinate email campaigns without confusion. Collaboration feels smoother now that everyone can access and edit templates in one place.
Mathieu D.
Good but a bit pricey
The pricing feels a bit steep for what you get, especially when you’re just starting out. It works fine for basic email campaigns, but I wasn’t totally convinced the ROI justified the cost for my small biz.