Customer Reviews (10)
Rory O.
Solid and steadily improving
Been with Ecwid for about 4 years now, and honestly, they've made some solid improvements. When I first started, the setup was a bit clunky, but over time the interface got way smoother and some handy features were added that actually helped my small shop run better. The support has been responsive when I've needed help, though occasionally I've run into minor bugs that stuck around a bit longer than I'd like. Overall, it’s been a reliable platform that keeps getting better without being overwhelming.
Archer H.
Really disappointing experience
Honestly, this was way more frustrating than I expected. The setup was confusing and a lot of features that were supposed to be easy just felt clunky and buggy. Customer support wasn’t much help either, so I kinda felt stuck the whole time. Definitely not what I hoped for when trying to get my shop going.
Connor G.
Good value for small business
Ecwid’s pricing felt fair for what I needed—especially since it lets me scale without a huge upfront cost. For a small business like mine, it’s great value and has definitely paid off by making online sales smoother. It’s not the cheapest, but the features and ease of use make it worth the investment.
Harry B.
Easy setup, minor hiccups
Set up my little shop in a couple hours, which was nice, though I wish the mobile app was a bit smoother. Overall, does what I need without much fuss.
Evan N.
Simple and reliable setup
Tried Shopify and BigCommerce before but Ecwid felt way easier to set up and customize without messing with too much tech stuff. It’s not perfect—sometimes the inventory sync lags—but overall it just works for my small shop better than the others I tested.
Mia H.
Easy Setup for Small Biz
I was struggling to get our small boutique online quickly without hiring a developer, and Ecwid made that surprisingly simple. The integration with our existing website was smooth, and setting up products didn’t feel overwhelming at all. What really helped was how well it handled inventory syncing across multiple sales channels—that saved me from manually updating stock everywhere. It’s not perfect, but it definitely solved the headache of managing sales without a tech team.
Albert G.
Solid catalog and mobile app
The product catalog feature is exactly what we needed to organize everything clearly, which made managing inventory way easier. The mobile app works great too, letting me update orders on the go without any hassle. Wish the shipping options were a bit more customizable though.
Finley M.
Good product management, weak shipping
The product management feature in Ecwid really helped me keep my inventory organized without too much hassle, which was exactly what I needed. However, I found the shipping setup to be a bit confusing and limited, especially when trying to customize rates for different regions. I wish the shipping options were more flexible because that’s been slowing me down. Overall, it gets the job done but definitely has room for improvement in that area.
Oliver C.
Used to be better
Started using this about 5 years ago and honestly it just keeps getting worse. Features I relied on have been removed or broken for months with zero real support, super frustrating.
Timothy H.
Great syncing, clunky app
The product syncing feature works well and saves a lot of time when managing inventory across platforms. However, the mobile app feels clunky and crashes sometimes, which makes it frustrating to update orders on the go.