Customer Reviews (10)
Maxine F.
Smooth and straightforward setup
Getting set up with FreshBooks was surprisingly smooth. The onboarding guided me through the basics without overwhelming me, and I had my first invoice ready to send within about 20 minutes. There was a small learning curve around customizing some reports, but overall, the interface felt intuitive. Definitely saved me time compared to other tools I've tried.
Natalie W.
Setup was a bit tricky
The onboarding was kinda confusing at first and took me a couple hours to get everything set up right. Once I figured out the quirks, it was smooth but that initial learning curve was annoying.
Bailey M.
Simple and solid invoicing
I like how easy it is to send invoices and track payments without much hassle. Wish the mobile app was a bit smoother though.
Germaine L.
Easy invoicing and tracking
FreshBooks makes invoicing way easier than I expected, and I love how it tracks expenses automatically. Took a bit to get used to all the features, but now it’s a solid part of my workflow.
Alfred W.
Solid invoicing with quirks
FreshBooks makes invoicing way less of a headache and the time tracking feature actually helps me stay on top of projects. Wish the mobile app was a bit smoother though.
Delilah C.
Simplified invoicing but needs tweaks
Managing invoices for my small photography business was a real headache, especially keeping track of which clients paid and who was late. FreshBooks made it way easier to send out professional invoices and get reminders out automatically, which saved me a ton of time. That said, customizing some invoice templates felt limited and the app sometimes lags when I try to pull reports on the go. Overall, it helped me get a grip on payments, but there’s definitely room to improve.
Susan H.
Simple, effective invoicing tool
I tried QuickBooks and Xero before landing on FreshBooks, and honestly, the user interface here just clicks better for what I need. QuickBooks felt cluttered and overly complex for my small freelance work, while Xero had great features but was a bit pricier. FreshBooks nails the balance between simplicity and functionality, especially with how easy it is to track expenses and send invoices on the go. Sometimes the mobile app lags a little, but overall, it’s way less frustrating than the others I tried.
Claire W.
Good invoicing, clunky time tracking
I really like how FreshBooks handles invoicing—the templates are clean and easy to customize, which saved me a lot of time. However, the time tracking feature feels a bit clunky and doesn’t always sync properly with the invoices. It’s usable, but definitely not as smooth as I hoped. Overall, it does the job but could use some polish in a couple areas.
Herbert Z.
Good but kinda pricey
FreshBooks does the job but feels a bit pricey for the features I actually use. I get decent ROI since it saves me time invoicing, but some basics should be included without extra cost.
Adeline D.
Simplified Invoicing, Some Flaws
Managing client invoices was a mess with spreadsheets, but FreshBooks made tracking payments way easier for my small freelance business. That said, it sometimes struggles with handling multiple currencies smoothly, which has been frustrating.