Customer Reviews (10)
Leon W.
Better all-in-one CRM
Switched from Mailchimp and ActiveCampaign and found HubSpot's all-in-one approach easier to manage without juggling multiple tools. The CRM is intuitive and the marketing automation feels more polished, which saved me a lot of time setting up campaigns. The only downside is the learning curve with some of the advanced features, but overall it’s worth it.
Philip A.
Worth the investment
HubSpot isn’t the cheapest option out there, but the way it streamlines our sales and marketing efforts makes it feel like a smart investment. Our team saw a noticeable boost in lead management and email automation, which translated into better ROI than we expected. For smaller teams, the pricing might feel a bit steep at first, but the efficiency gains easily justify the cost. Overall, it’s great value for the features and support you get.
Sophie M.
Saved time but clunky and slow
We were drowning in manually tracking leads and trying to organize follow-ups, which was a nightmare for our small sales team. HubSpot’s CRM actually helped us get a handle on the basics like contact management and email tracking, which saved some time. But honestly, it felt clunky and slow, and some of the automation promised just didn’t work the way we expected, so it ended up creating more headaches than solutions. Definitely not worth the cost for how limited it was for our workflow.
Skylar R.
Helped with contact chaos
Our sales team was drowning in disorganized contact info and manual follow-ups, which was slowing down our entire pipeline. HubSpot helped by centralizing all our contacts and automating some basic email sequences, so at least follow-ups weren’t falling through the cracks anymore. That said, the reporting tools felt a bit clunky and it took a while to customize workflows to fit our exact process, which was frustrating. Overall, it solved the contact chaos but still needs work to truly fit smaller teams like ours.
Joseph H.
Good tools but pricey tiers
HubSpot offers a solid set of tools, but the pricing can feel steep, especially as your contact list grows. For smaller teams, it might be a bit pricey, and some features locked behind higher tiers don't always justify the cost. That said, the platform does save time and helps with lead management, so you can see some return on investment if you're using it fully. Overall, decent value but I wish there were more flexible pricing options.
Martin W.
Smooth setup with clear guides
Getting everything set up took a couple of hours, but the onboarding guides were clear and made the learning curve manageable. Once I got the hang of it, the process was smooth and quite straightforward.
Maya B.
Great for team collaboration
Our team of 8 switched over to HubSpot last year, and getting everyone on board took a bit of time but ended up smoothing out our communication a lot. It’s helped keep sales and marketing aligned in one place, though sometimes the interface feels a little clunky.
Wyatt P.
Decent tool, slow adoption
Our team of about 10 started using HubSpot mainly for tracking leads and managing customer contacts. Getting everyone to actually use it consistently was a bit of a challenge since some folks preferred sticking with their old spreadsheets, and the interface can feel overwhelming at first. Collaboration between sales and marketing improved somewhat because everything was in one place, but it didn’t completely solve communication hiccups. Overall, it’s helpful but took more effort than expected to integrate smoothly into our daily workflow.
Helen F.
Could be way better
Honestly, kinda frustrating to use. Some features are cool but the interface feels clunky and slow, which messes with my workflow. Expected more smoothness for the price, tbh.
Joe W.
User-friendly and feature-rich
Tried both Salesforce and Zoho before landing on HubSpot, and what stood out was how intuitive HubSpot's interface is, especially for managing contacts and automating emails without needing a ton of setup. Salesforce felt overwhelming and Zoho lacked some customization options we wanted. HubSpot strikes a good balance between usability and features for our small marketing team.