Customer Reviews (10)
Benjamin P.
Good features, but clunky
After a few years with HubSpot, I've seen it add useful features but also get more bloated and slower to navigate. Some tools work well, but others feel half-baked or overly complicated for what I need.
Donald S.
Decent but a bit pricey
HubSpot offers a solid range of features, but the pricing can get steep quickly, especially when you start adding needed integrations. For small teams, it might feel a bit pricey given what you actually unlock with the lower-tier plans. I found that while the platform does help streamline marketing and sales, the return on investment isn't as clear until you commit to the more expensive packages. Overall, it's decent value if you can fully utilize the tools, but there’s a risk of paying more than you really need to at first.
Sandra E.
Strong email tools, okay reporting
The email marketing tool in HubSpot is exactly what we needed to streamline our campaigns, especially with its drag-and-drop editor and solid automation options. I also really appreciate how the contact management system keeps everything organized without getting overwhelming. That said, the reporting dashboard could be a bit more intuitive when trying to pull specific insights quickly. Overall, it's a solid platform that handles the essentials well.
Darcey W.
Smooth and Clear Setup
Setup was surprisingly straightforward and I had most of the basics up and running in under an hour. The onboarding materials were clear and helpful, which made the learning curve much less intimidating than I expected. Still, a few advanced features took some digging to figure out.
Bobby D.
Solved Our Lead Tracking Mess
Our sales team kept losing track of leads and follow-ups, which was causing major delays and missed opportunities. HubSpot helped us organize everything in one place, making it simple to see where each prospect was in the pipeline. The automated reminders and easy integration with email saved us a ton of time and kept everyone accountable. It’s not perfect, but it definitely fixed the chaos we were dealing with.
Liam C.
Great automation, meh reports
The email automation feature is exactly what we needed to streamline our marketing workflow, and it’s saved us a ton of time. However, the reporting dashboard could use a bit more customization options to better suit our specific metrics. Overall, it’s a solid tool that gets the job done without too much fuss.
Raoul M.
Smooth and straightforward setup
The setup process was surprisingly straightforward, and I had most things up and running within a couple of hours. The onboarding resources were really helpful, making it easier to get the hang of some of the more complex features without feeling overwhelmed. There was a bit of a learning curve with customization, but nothing too frustrating.
Oliver R.
Cleared up lead chaos
Our sales team was drowning in disorganized leads and it was nearly impossible to keep track of follow-ups. HubSpot's CRM helped us centralize all our contacts and automate reminders, which made a huge difference in staying on top of potential clients. The email tracking feature was particularly useful because it showed us who was actually opening our messages, so we could prioritize outreach better. Overall, it made our workflow way smoother, though the learning curve took a bit longer than I expected.
Henry R.
Solid but a bit cluttered
HubSpot’s pretty solid for managing contacts and tracking emails, though sometimes the dashboard feels a bit cluttered. Overall, helped me keep things organized without much hassle.
Jordan M.
Good but gets pricey fast
Tried both HubSpot and Zoho CRM before settling on HubSpot, mainly because its interface feels cleaner and it's easier to get basic workflows up and running. That said, compared to Zoho, HubSpot gets pricey pretty fast once you want more advanced features. I also checked out Pipedrive but found its reporting less flexible, which was a dealbreaker for us. Overall, HubSpot works fine for smaller teams but can get overwhelming and expensive if you’re growing quickly.