Customer Reviews (10)
Blake R.
Helped with lead chaos
Our team was drowning in managing leads from multiple sources, and HubSpot actually helped centralize all our contacts in one place, making follow-ups way easier. That said, the reporting tools sometimes feel limited and not as customizable as I'd like, which slows down deeper analysis.
Peter Y.
Easier CRM to use
Tried Salesforce and Zoho before HubSpot, but HubSpot's interface just felt more intuitive and easier to customize without needing a ton of help. The only downside is sometimes the reporting features can be a bit clunky, but overall it’s made managing leads way less of a headache.
Barnaby B.
Mixed setup experience
Getting everything set up with HubSpot was a bit of a mixed bag for me. The initial onboarding was straightforward enough, and I had the basics running in under an hour, which was nice. However, some of the more advanced features took a lot of digging through documentation and trial and error, so the learning curve felt steeper than expected. Overall, it’s workable but definitely not the smoothest implementation I’ve experienced.
Isaac O.
Easy to use but pricey
We tried both Salesforce and Zoho before giving HubSpot a shot because of its user-friendly interface and all-in-one marketing features. While HubSpot made setting up email campaigns and tracking leads simpler, it felt a bit pricey compared to Zoho, especially for smaller teams. The reporting tools are decent but lack some depth that Salesforce offers if you want detailed analytics. Overall, it's a solid choice if ease of use is a priority, but it’s not the best fit if you need advanced customization or tighter budget control.
Yoann B.
Mixed feelings on HubSpot
Our team of about 10 people started using HubSpot mainly for managing leads and email campaigns. Getting everyone on board was a bit of a struggle since not everyone found the interface intuitive, and some preferred sticking to older tools. Collaboration features are decent but sometimes felt clunky when trying to share updates in real-time. Overall, it works fine for basic CRM needs, but it hasn't fully won over the whole department yet.
Ronald W.
Great for team collaboration
Our team of about 12 started using HubSpot last year after the manager pushed for a more unified sales and marketing tool. Getting everyone on board was a bit of a challenge at first since some folks found the interface a little overwhelming, but once we got the hang of it, collaboration definitely improved. It’s nice having all communications and client info in one place, which helps avoid missed follow-ups. Sometimes the mobile app can be a bit glitchy, but overall it’s been a solid addition to our workflow.
Samantha K.
Worth the investment
HubSpot's pricing felt a bit steep at first, but after seeing how much time it saved me, it was totally worth it. Definitely a great value if you're serious about growing your business.
Allison M.
Reliable CRM with room to grow
Been with HubSpot for over five years now, and I’ve seen it grow from a simple marketing tool into a full CRM powerhouse. The updates have mostly made my workflow smoother, especially with the automation features getting more intuitive. Sometimes it feels a bit overwhelming with all the options, but overall it’s been a solid part of managing my sales and marketing.
Stephen G.
Reliable and Improving Over Time
Started using HubSpot about five years ago, and I’ve gotta say, it’s come a long way since then. The interface feels smoother now, and they've added some handy automation features that actually save me time. Sometimes the reporting can get a bit confusing, but overall, it’s been a reliable tool for managing contacts and campaigns. Definitely a solid platform that keeps improving with each update.
Jens V.
Smooth setup and onboarding
Getting everything set up with HubSpot was surprisingly smooth. The onboarding process walked me through the basics clearly, and I had the core features running within a couple of hours. There was a bit of a learning curve with some of the more advanced tools, but overall it was easy enough to get started without frustration.