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Kissmetrics Reviews

Showing 1-10 of 48 reviews

4.9 (48 reviews)
Data & AnalyticsAnalyticsSaaSMarketingE-commerceWeb App

Customer Reviews (10)

Germany flagTorsten K.

July 12, 2025
5/5 stars
Awesome funnel tracking tool

The funnel reports in Kissmetrics are exactly what we needed to pinpoint where users drop off during sign-up. Also love how easy it is to set up cohorts and track behavior over time, though the dashboard sometimes feels a bit cluttered with all the data.

Germany flagLotte N.

July 3, 2025
5/5 stars
Consistently improving analytics tool

Started using Kissmetrics about five years ago, and it has definitely gotten better with each update. The interface feels smoother now, and I appreciate how the reporting tools have become more customizable without losing simplicity. It’s been a reliable part of my workflow for tracking user behavior.

Japan flagYuto T.

June 14, 2025
5/5 stars
Quick and painless setup

Setup was surprisingly quick and the onboarding materials made it easy to understand what to do next. Had it tracking key metrics within a couple of hours with minimal confusion.

Australia flagTalia R.

June 6, 2025
5/5 stars
Worth every penny for insights

Kissmetrics isn’t the cheapest tool out there, but honestly, it’s been worth every penny for my team. The insights we get have directly helped improve our marketing campaigns, leading to a noticeable boost in conversions—so the ROI is clear to me. For smaller teams like ours, it feels like great value because it combines several analytics features in one place, saving time and headaches. My only gripe is that the learning curve took a bit longer than I expected, but once you get the hang of it, it’s smooth sailing.

France flagHippolyte R.

June 4, 2025
5/5 stars
Super handy for tracking

Honestly, this thing makes tracking user behavior way less of a headache. Love how easy it is to set up and get real insights without digging through tons of data.

Australia flagNina C.

May 26, 2025
5/5 stars
Super useful for user insights

Kissmetrics really helped me figure out where my users drop off, which was a game changer for my site. Wish the setup was a bit simpler tho, took me a few tries to get it right.

Japan flagKiyoshi G.

May 22, 2025
5/5 stars
Worth every penny

The pricing felt a bit high at first, but after seeing how much clearer our customer behavior insights became, it’s been worth every penny. The ROI on targeted campaigns has definitely covered the cost many times over. For the level of detail and support, it’s great value for what you get.

Australia flagIsabelle R.

May 5, 2025
4/5 stars
Great funnels, A/B needs work

The funnel reports really helped us pinpoint where we were losing users, which was super useful. The A/B testing feature is decent but could use a bit more flexibility in setting up experiments.

Germany flagHubert S.

April 23, 2025
5/5 stars
Quick and smooth setup

Getting Kissmetrics up and running was surprisingly quick—I had it tracking key events within a couple of hours thanks to clear onboarding steps. The learning curve was gentle enough that I didn’t feel lost at any point.

Sweden flagTeo H.

April 19, 2025
5/5 stars
Consistently improving tool

Started using Kissmetrics about five years ago and it just keeps getting better. The interface has improved a lot, and their customer support has stayed responsive even as the platform grew.