Customer Reviews (10)
Tahlia B.
Great for team collaboration
Our team of eight switched to Kissmetrics last quarter, and getting everyone up to speed was easier than expected. Collaboration improved because we all had access to the same data, which cut down on endless back-and-forth emails.
Marlon E.
Consistently reliable and improving
Started using Kissmetrics about five years ago, and it’s only gotten more reliable and insightful over time. The user interface has improved a lot, making it easier to dig into customer behavior without needing a data scientist. It’s been a solid tool for tracking the metrics that really matter for my business.
Firmin R.
Solid analytics tool
Love how easy it is to track user behavior, definitely helped me figure out what’s working and what’s not. Took a bit to get the hang of some features but worth it overall.
Jean-Marie P.
Worth the investment
The pricing felt a bit steep at first, but after seeing how much clearer our customer data became, it totally paid off. For the insights we gained and the boost in campaign performance, this was a solid investment. Definitely worth it if you want to dig deeper into analytics without juggling a bunch of tools.
Georgette G.
Smooth and straightforward setup
Getting Kissmetrics set up was surprisingly quick, took me about an hour from start to finish. The onboarding guides were clear and made the learning curve feel manageable even without prior experience.
Reiner K.
Worth every penny for insights
Kissmetrics costs more than some other tools, but the insights I've gained have definitely helped boost our sales, so it’s worth every penny in my book. For the level of detail and tracking it offers, the ROI has been solid. Small teams might find it a bit pricey, but if you need deep analytics, it's a smart investment.
Bert L.
Best for customer journey tracking
Tried Mixpanel and Amplitude before, but Kissmetrics just made it easier to track customer journeys without spending hours setting things up. The UI feels way more intuitive, and I like how the reports are straightforward to dig into, even if you’re not a data nerd. Only small gripe is the occasional delay in data syncing, but nothing that’s messed up our overall flow.
Leonie B.
Worth every penny for insights
Kissmetrics feels like a solid investment for the cost, especially when you start seeing how much clearer it makes your customer data. The pricing might seem a bit steep at first, but the insights it delivers have directly helped improve our conversion rates, so it’s definitely paid for itself in my experience. For smaller teams, it’s really great value because it combines several analytics tools in one place, saving time and headaches. If you’re serious about understanding user behavior and ROI, it’s worth every penny.
Gerd S.
Better funnels and tracking
Tried Mixpanel and Amplitude before but Kissmetrics just clicked better for our team. The way it tracks user behavior over time is way clearer, plus the funnel reports actually made sense without needing a ton of tweaking. The only thing I'd say is the UI can feel a bit clunky sometimes, but overall it saved us a lot of headaches.
Masahiro N.
Funnel and Cohort Analysis Win
The funnel reports are exactly what we needed to pinpoint where users drop off, and the cohort analysis helped us track customer behavior over time really clearly.