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Kissmetrics Reviews

Showing 31-40 of 48 reviews

4.8 (48 reviews)
Data & AnalyticsAnalyticsSaaSMarketingE-commerceWeb App

Customer Reviews (10)

Netherlands flagWillem V.

August 12, 2024
5/5 stars
Smooth team adoption

Our team of eight switched to Kissmetrics last quarter, and getting everyone up to speed was smoother than I expected. Collaboration improved since we all access the same data, making meetings way more focused.

France flagPhilippe P.

August 7, 2024
5/5 stars
Great for team tracking

Our team of 8 jumped on Kissmetrics after our manager pushed for better tracking of user behavior. Getting everyone on board was easier than I expected since the interface is pretty straightforward, and now we actually collaborate more smoothly when analyzing data together. The one thing that trips me up sometimes is the reporting setup, but overall it’s been a huge help.

France flagEtienne M.

August 4, 2024
5/5 stars
Worth the investment

Kissmetrics is a bit on the pricey side, but the insights it provides have definitely helped boost our marketing ROI. For the kind of detailed data and user tracking we get, it’s worth every penny in my book. Small teams might find it a stretch, but if you’re serious about growth, it pays for itself quickly.

Canada flagBrooklyn K.

July 16, 2024
5/5 stars
Worth every penny

Kissmetrics is definitely on the pricier side, but for the insights it provides, it’s worth every penny. The data has helped me make smarter decisions that paid off quickly, so the return on investment really feels solid. For anyone serious about tracking user behavior, it’s a great value.

Brazil flagEsther D.

July 11, 2024
5/5 stars
Consistently improving and reliable

Started using this about 5 years ago, and it’s only gotten more reliable and easier to navigate. The improvements in reporting and funnel tracking really show they listen to their users.

Brazil flagHumberto D.

July 5, 2024
4/5 stars
Great Funnels, Cohorts Need Work

The funnel reports in Kissmetrics have been a huge help for understanding where users drop off during our signup process. The visual breakdown makes it easy to pinpoint problem areas without digging through raw data. On the other hand, the cohort analysis feels a bit clunky and could use a smoother interface. Still, the insights from the funnel feature alone make it worth using.

Germany flagUlrich K.

June 29, 2024
4/5 stars
Easy and effective tracking

Kissmetrics is a solid tool for tracking user behavior without getting too complicated. I like how easy it is to set up funnels and see where people drop off, which helps tweak things quickly. Sometimes the interface feels a bit clunky, but overall it’s reliable and does what I need without fuss. Definitely worth checking out if you want something straightforward for analytics.

Netherlands flagIzabella W.

June 21, 2024
5/5 stars
Funnels and Cohorts Rock

The funnel reports really helped me pinpoint where users drop off, and the cohort analysis made tracking user behavior over time a breeze. These two features gave me clear insights without digging through messy data.

Germany flagHannes W.

May 26, 2024
5/5 stars
Consistently improving analytics tool

Started using Kissmetrics about five years ago, and I've been pretty impressed with how much it's improved. The interface has become way more intuitive, and the reporting features now dig deeper into user behavior without feeling overwhelming. I especially appreciate how the funnel analysis has gotten sharper, making it easier to spot where customers drop off. Overall, it’s been a solid tool that’s only gotten better with time.

Germany flagHorst E.

May 19, 2024
5/5 stars
Clear funnels & great cohorts

The cohort analysis in Kissmetrics is exactly what we needed to really understand user retention over time, and it’s helped us tweak our onboarding process more effectively. The funnel reports are super clear and made spotting drop-off points way easier than I expected. Honestly, it saved me a ton of guesswork and the interface feels pretty intuitive. Only thing is, sometimes the data updates take a bit longer than I’d like, but it’s a minor issue overall.