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Kissmetrics Reviews

Showing 21-30 of 48 reviews

4.4 (48 reviews)
Data & AnalyticsAnalyticsSaaSMarketingE-commerceWeb App

Customer Reviews (10)

Canada flagLydia C.

December 11, 2024
5/5 stars
Worth the investment

Kissmetrics might feel a bit pricey at first, but the insights we’ve gained have directly boosted our conversion rates, so it’s been well worth the investment. For our small team, having clear data that actually drives results has made it a no-brainer. Definitely great value for what it offers if you’re serious about growth.

France flagJean-Pierre R.

November 16, 2024
5/5 stars
Clear user journey insights

We were drowning in scattered user data and couldn’t connect the dots on customer behavior. Kissmetrics made it easy to track individual user journeys and see which features actually drove conversions, which was a game-changer for our product team’s focus and prioritization.

France flagBastien P.

November 9, 2024
5/5 stars
Funnel Reports and Cohorts Shine

The funnel reports are exactly what we needed to track user behavior from signup to purchase, making it easy to spot where people drop off. I also really like the cohort analysis, which helped us understand retention trends over time without any complicated setups.

France flagIsaak G.

November 9, 2024
5/5 stars
Finally tracked user drop-offs

We were drowning in messy user data and couldn't figure out where our biggest drop-offs happened. Kissmetrics helped me pinpoint exactly which step in the funnel lost most users, and that saved us so much time fixing the right problem instead of guessing.

France flagPancrace R.

October 24, 2024
5/5 stars
Best for clear funnel insights

I started out with Mixpanel but found the interface a bit overwhelming for what I actually needed. Switched to Kissmetrics and it just clicked better for tracking customer behavior and funnel analysis without all the fluff. The reports feel way more intuitive and the support team actually helped me set things up quickly, which was a relief. A minor gripe is that the pricing can get steep if your data volume grows fast, but for now it’s been totally worth it.

Netherlands flagLuuk V.

October 14, 2024
4/5 stars
Smooth setup, easy onboarding

Getting everything set up was surprisingly smooth and the onboarding materials actually helped me avoid the usual headaches. Took me a couple hours to feel comfortable but wasn’t too bad overall.

France flagLucienne M.

September 20, 2024
5/5 stars
Super easy analytics

Honestly, Kissmetrics made tracking user behavior way less of a headache than I expected. The reports are pretty straightforward and actually helped me figure out where folks were dropping off. Love that it’s not overly complicated but still gets the job done.

Australia flagAddisyn R.

September 5, 2024
4/5 stars
Great Funnels, Email Needs Work

The funnel reports are exactly what we needed to track user drop-off, really clear and easy to use. The email integration is okay but can be a bit clunky at times.

Sweden flagHanna R.

August 23, 2024
5/5 stars
Clearer user tracking insights

We were drowning in unclear user data and couldn’t figure out which marketing channels were actually driving sign-ups. Kissmetrics helped me track user behavior across the funnel way better than before, so now I can finally see exactly where people drop off and adjust our campaigns accordingly. The setup took a bit longer than I expected, but the insights made it totally worth it.

Germany flagDominik S.

August 15, 2024
1/5 stars
Not worth the hassle

Honestly, this thing was a headache more than a help. The interface was clunky and kept glitching on me, which slowed everything down. Definitely expected way more for what I paid.