Customer Reviews (10)
Georgia E.
Quick and straightforward setup
Setting up Tidio was surprisingly quick, I had it running in about 15 minutes with minimal hiccups. The onboarding tutorials helped a lot, though I had to fiddle a bit with some settings before I got it exactly how I wanted. Overall, pretty smooth and no major headaches.
Daisuke F.
Simple and Effective Chat Tool
Tried Intercom and Drift before but Tidio's interface is way simpler and less glitchy. The chatbot customization took a bit to figure out but overall it handled my customer messages better without feeling overwhelming.
Josef J.
Solid chat tool with minor hiccups
Tidio works pretty smooth for chatting with customers, and setting up the bots was easier than I thought. I like how it integrates with my site, but sometimes the notifications lag a bit which can be annoying. Overall, it’s been solid for what I need, and the interface isn’t too complicated. Definitely helped me keep up with messages without stressing out.
Gabriella E.
Great value for small teams
Started with the free plan and quickly saw how much smoother customer chats became. The pricing feels fair, especially as the automation tools save me a ton of time that would otherwise be spent manually answering repeat questions. For small businesses like mine, it’s absolutely worth the cost and has already paid for itself in saved hours.
Vanessa W.
Good value for small teams
Tidio's pricing felt a bit steep at first, but for the features and ease of use it delivers, it kinda pays for itself. Small teams like mine get great value without breaking the bank, though bigger teams might find it less cost-effective. Overall, I think it's worth the investment if you really use it to engage with customers.
Heinrich H.
Streamlined Customer Communication
We were overwhelmed trying to keep up with customer questions across multiple channels, which was slowing down our response times. Tidio’s unified chat interface helped us manage everything from one place, and the automated responses cut down the repetitive queries instantly. It made a huge difference in staying organized and keeping customers happy without adding extra staff.
Gersende L.
Simple and effective chat tool
Tried Intercom and Drift before, but Tidio felt more straightforward to set up and didn’t overwhelm me with features I didn’t need. The automation options are solid, and the price is reasonable for what I get.
Gerhard H.
Setup was a pain
Honestly thought this would be smoother to set up, but it kept glitching and felt clunky to use. Support wasn’t super helpful either, so I ended up quitting after a few days. Kinda disappointed since I had higher hopes.
Mila J.
Quick and smooth setup
Setup was surprisingly quick—I had it running in about 15 minutes. The onboarding guides helped a lot, though I did stumble a bit figuring out some customization options.
Darcey W.
Great chat and automation
The chat widget is super easy to customize and looks great on our site. The automation feature saves me a lot of time, though sometimes the triggers feel a bit limited in flexibility.