Customer Reviews (10)
Eugene W.
Reliable and improving over time
After using Zoom for over five years, I’ve seen it really improve in stability and features. It started off a bit rough with occasional glitches, but now calls are much smoother and the interface is easier to navigate. It’s become my go-to tool for both work meetings and catching up with friends across different time zones.
Archer M.
Good but a bit pricey
Zoom’s free plan works fine for quick calls, but once you need longer meetings or more participants, the cost adds up quickly. It’s decent value if you use all the features, but it feels a bit pricey for casual users.
Carson R.
Used to be reliable
Started using Zoom over five years ago when it was simple and reliable for work meetings. Lately, it feels bloated and glitchy, with constant updates that seem to break more than they fix. Features I once loved, like smooth screen sharing and stable connections, now lag or drop unexpectedly. Overall, it’s frustrating to see something that was once dependable become so unreliable.
George W.
Useful but a bit clunky
Our team of about 10 had a rough start getting everyone used to Zoom, especially with spotty connections during calls. It’s fine for quick check-ins but sometimes feels clunky when trying to collaborate deeply on projects.
Jeffrey R.
Solid but a bit glitchy
Zoom’s been pretty solid for my group calls, love that it rarely lags but sometimes the audio cuts out randomly which is annoying.
Angus T.
Solid for group calls
Works great for quick catch-ups and group chats, only wish it wasn’t so glitchy sometimes.
Justin S.
Steady improvement over years
Started using Zoom about five years ago, and it's definitely improved a lot since then—features feel smoother and connection stability is way better now. Overall, it’s been reliable for both work and catching up with friends.
Arthur H.
Reliable and user-friendly video calls
Tried Google Meet and Microsoft Teams before settling on Zoom because its video quality felt more reliable and the interface was easier for everyone to navigate. The breakout rooms and screen sharing worked smoothly even on slower connections, which made a big difference for our group calls.
Joel R.
Worth the price for smooth calls
Zoom’s pricing might feel a bit steep at first, but for the way it keeps meetings smooth and reliable, it’s worth the cost. For small teams like mine, it’s been a solid investment that saves us time and frustration. The return on that is clear when you avoid tech headaches during important calls.
William F.
Works great for meetings
Zoom’s been super reliable for my group calls, and the sound quality is usually spot on. Sometimes it lags a bit, but overall it’s solid for what I need.