Customer Reviews (10)
Zac S.
Solid platform that keeps improving
Been with BigCommerce for over five years now, and it's come a long way since I started. The platform has definitely improved in terms of speed and customization options, making it easier to manage my store as it’s grown. Customer support has also stepped up, which I really appreciate.
Lilly W.
Smooth and straightforward setup
Getting everything set up on BigCommerce was surprisingly smooth. The onboarding guided me through the main steps without feeling overwhelming, and I had a basic store up and running within a couple of hours. There was a bit of a learning curve when customizing some features, but overall, the process didn’t feel like a headache. Definitely easier than I expected compared to other platforms I've tried.
Bernd T.
SEO helps, product options lag
The built-in SEO tools in BigCommerce definitely helped improve my site’s visibility, which was a big win. On the flip side, I found the product options and variants system a bit clunky and not as intuitive as I expected, making it harder to manage complex inventories. Overall, it’s got some solid features but could use better polish in certain areas.
Mariah L.
Worth the investment
The pricing is a bit on the high side, but for the features and support you get, it really pays off in the long run. Definitely felt like a solid investment for growing my store.
Sarah B.
Easy to use and solid features
BigCommerce's dashboard is super easy to navigate, which saved me a ton of time setting up my store. Honestly, the built-in features cover almost everything I need, though sometimes the pricing feels a bit steep if you’re just starting out.
Alan B.
Flexible and feature-rich platform
Switched from Shopify after feeling boxed in by their pricing tiers and found BigCommerce offers more flexibility with built-in features without needing tons of apps. Compared to WooCommerce, BigCommerce was easier to set up and manage without having to worry about hosting or security. The only downside is the slightly steeper learning curve when dealing with some of their advanced options, but overall it fits our growing store's needs really well.
Eli O.
Great SEO, theme editor needs work
The built-in SEO tools are exactly what I needed to get my products ranking better without extra plugins. The theme editor is pretty flexible too, though I wish it was a bit easier to customize layouts without diving into code.
Riley E.
Solid growth and reliability
Been with BigCommerce for over 4 years now, and I’ve seen it improve a lot, especially with the backend interface becoming more intuitive. The platform handles scaling well as my store has grown, and support has gotten quicker over time. Still wish some of the design customization options were a bit easier to manage without coding though.
Scott S.
Easy to set up store
BigCommerce made setting up my online store way easier than I thought it would be. The templates are clean and customizable, and I didn’t have to fuss with code much. Wish the shipping options were a bit more flexible though.
Chase M.
Worth the cost for growth
The pricing isn't the cheapest, but the features and support have definitely helped my store grow, so it feels like a solid investment. You get good bang for your buck, especially if you plan to scale up.