Customer Reviews (10)
Aisha W.
Simplified Checkout Boosted Sales
We were constantly losing sales because our checkout process was confusing and slow. BigCommerce made it way easier to customize the checkout flow and sped things up, which actually helped reduce cart abandonment for us.
Adrian W.
Mixed feelings about BigCommerce
Our team of eight was pushed to use BigCommerce for managing our online store. Getting everyone on the same page was a bit rough since some found the interface unintuitive, but collaboration improved once we settled into it. Still, a few of us ran into limitations that slowed down certain workflows.
Sadie C.
Better multi-channel handling
Switched from Shopify and WooCommerce because BigCommerce made managing multiple sales channels way easier for my store. The built-in SEO tools and no extra transaction fees sealed the deal for me.
Daniel P.
Smooth team adoption overall
Our team of six switched to BigCommerce last year, and getting everyone on board took a couple of weeks but was worth it. Collaboration improved since we can easily manage inventory and orders together without much back-and-forth.
Jack S.
Smooth and straightforward setup
Getting everything set up on BigCommerce was smoother than I expected. The onboarding guides were clear and helped me avoid a lot of the usual headaches. It took a couple of hours to fully customize my store, but the learning curve wasn’t too steep, even without prior experience. Overall, I had it running nicely without much frustration.
Austin H.
Solid and easy to use
Setting up my store was pretty straightforward and the templates look nice without much fuss. Wish the app integrations were a bit smoother, but overall it’s a solid platform that doesn’t overcomplicate things.
Raymond H.
Setup was unnecessarily frustrating
Getting started with BigCommerce was way more frustrating than I expected. The onboarding felt rushed and didn’t really explain the key parts I needed to know, so I spent a lot of time just trying to figure out where things were. The setup process itself was clunky, with several steps that weren’t intuitive at all, which made the whole experience drag on much longer than it should have. Definitely not a smooth start if you’re hoping to get your store up quickly.
Sebastian E.
Solid but could be smoother
BigCommerce felt like a solid choice compared to Shopify and WooCommerce, especially because it handles built-in features without too many plugins. However, I found the interface a bit clunky and not as intuitive as Shopify, which I had tried first but switched from due to pricing. While the built-in SEO options are decent, I missed the flexibility WooCommerce offers with customizations. Overall, it’s reliable but not the easiest to work with if you’re not super tech-savvy.
Sebastian S.
Easy Setup, Solid Features
BigCommerce made setting up my store way easier than I expected, and the options for customizing stuff are pretty solid. Took a bit to get used to the dashboard, but overall no complaints.
Roger R.
Great product management, reporting clunky
The product management system is exactly what we needed to keep everything organized and updated quickly. However, the reporting features feel a bit clunky and could use some improvement to make data insights easier to access.