Customer Reviews (10)
Max O.
Solid but needs polish
Been with BigCommerce for about 4 years now, and while the platform has definitely improved, some features still feel clunky and not very intuitive. Customer support can be hit or miss, which gets frustrating when you need quick fixes.
Samuel J.
Works well for small shops
Honestly, BigCommerce works well for my small shop and hasn’t given me too many headaches. Setup was kinda straightforward, though some of the customization options took me a bit to figure out. Overall, not bad and does what I need without much fuss.
Teresa C.
Simplified managing variants
Managing multiple product variants was a nightmare until BigCommerce's built-in options made organizing everything way easier. Took me a bit to get used to, but now updating inventory feels way less painful.
Jesse P.
Solved inventory sync issues
We had tons of trouble syncing our inventory across multiple sales channels, which was a nightmare. BigCommerce’s built-in integrations made it way easier to keep stock updated without manual work, saving us a lot of headaches and mistakes.
Flynn G.
Decent but clunky for teams
Our team of eight was hesitant at first, but after a few weeks, most got the hang of BigCommerce. Collaboration is okay, though some features feel clunky and slowed down our workflow more than expected.
Arthur H.
Great product options, meh checkout
The product options setup is exactly what we needed for our varied inventory, super flexible and easy to manage. The one downside is the checkout customization, which feels a bit limited and clunky at times.
Christina O.
Solid platform with some quirks
Setting up my store was pretty straightforward and the integrations made life easier. Sometimes the dashboard feels a bit clunky, but overall it’s been solid for what I need.
Laurette L.
Smooth and straightforward setup
Getting everything set up with BigCommerce was surprisingly smooth. The onboarding guided me through the basics without overwhelming me, and I had the store up and running in a couple of hours. There was a bit of a learning curve with some of the advanced features, but overall, it felt manageable and straightforward.
Benjamin S.
Good for team collaboration
Our team of about 8 switched to BigCommerce last year for managing our online store, and it took a bit to get everyone fully comfortable, but once they did, collaboration got way smoother. The boss pushed for it, and honestly, having everything in one place made it easier to track updates and share feedback quickly. Sometimes the interface feels a little clunky though, which slows down the newer folks.
Isaac P.
Smooth team transition overall
Our team of eight switched over to BigCommerce last quarter, and once everyone got the hang of the interface, the collaboration really improved. The boss pushed for it, and now it’s easier to track progress across departments without constant check-ins.