Customer Reviews (10)
Kenneth C.
Solid value for growth
The pricing is a bit on the higher side, but the features and ease of use have definitely helped my store grow, so it’s paid off in the long run.
Amelie L.
Worth the investment
The pricing feels a bit high at first, but considering the tools and support, it’s definitely worth it for the growth we’ve seen. Good value if you’re serious about scaling up without endless add-ons.
Mariah O.
Decent but Could Improve
BigCommerce works fine for setting up my store, but the learning curve was a bit annoying and some features feel clunky.
Kimberly R.
Good features but pricey and clunky
I gave BigCommerce a try after struggling with Shopify, mainly because I wanted more built-in features without relying heavily on apps. While it does offer solid customization and decent SEO options, the interface felt less intuitive compared to Shopify, and the pricing tiers can get pricey for smaller stores. I also looked at WooCommerce, which is more flexible if you’re comfortable with WordPress, but BigCommerce handled hosting and security better for me. Overall, it’s a decent platform but didn’t quite feel like the straightforward solution I was hoping for.
Isabella R.
Solid but with noticeable drawbacks
After being on BigCommerce for over four years, I've seen it grow and add new features, which is great, but some core issues still persist. The platform is solid for setting up a basic store, and I appreciate how their support has improved over time. However, customization can get frustrating without diving into code, and the pricing feels steep for smaller sellers like me. Overall, it’s reliable but not without its quirks.
Harold N.
Helped with inventory headaches
We were struggling to manage our inventory across multiple sales channels, which was causing overselling headaches. BigCommerce helped by syncing everything in one place and reducing errors, but the interface can be clunky and sometimes slow when updating large product lists.
Tiffany D.
Good value but pricey
The pricing is a bit on the high side, but the features and support have definitely helped boost my sales, so it feels worth it in the long run. Wish the lower plans had more built-in tools tho.
Audrey S.
Does the job, kinda rough
BigCommerce works fine for setting up my store, but sometimes the interface feels a bit clunky and not super intuitive. Had to google some stuff to figure out how to do basic things, which was kinda annoying. Overall, not bad but could use some polish.
John R.
Reliable and Improving Platform
Started with BigCommerce about five years ago, and I’ve definitely seen it improve steadily. The platform feels more intuitive now, and tools that once felt clunky are much smoother. Overall, it’s been a solid choice for my online store and keeps getting better with updates.
Spencer H.
Smooth setup, minor hiccups
BigCommerce really surprised me with how easy it was to set up my online store without any crazy headaches. The templates look clean and modern, and it's got plenty of options to customize stuff without feeling overwhelmed. I did hit a couple of slow moments with loading times on the dashboard, but nothing that made me want to quit. Overall, a solid choice if you wanna get selling fast without too much fuss.