Customer Reviews (10)
Nico B.
Decent but a bit pricey
The pricing feels a bit steep for what you actually get, especially if you're just starting out. I’ve seen better ROI from cheaper platforms, but if you need certain features, it might justify the cost. Still, overall, it’s decent value with some reservations about how quickly costs add up.
Nicholas G.
Good value for growth
The pricing is a bit on the higher side compared to some other platforms, but the features and support make it worth the investment. For my small online store, the sales growth has justified the cost, so I’d say the ROI has been solid overall. Definitely great value if you’re serious about scaling up.
Alastair L.
Worth the investment overall
BigCommerce isn't the cheapest option out there, but in my experience, it delivers solid value for the price. The platform's features and scalability have helped my store grow without needing to switch later, which feels like a smart investment. While the monthly fees can add up, the return on that cost through smoother operations and better sales tracking has made it worth every penny. For small to mid-sized teams aiming to expand, it offers a lot without breaking the bank.
Andrew O.
Mixed setup experience
Getting the store up and running was a bit of a mixed bag—some parts were straightforward, but others took way longer to figure out than I expected. The onboarding helped, but there was definitely a learning curve with some of the backend settings.
Carter E.
Good features, clunky interface
Switched from Shopify because I liked the pricing structure here, but the interface feels clunkier and less intuitive. Compared to WooCommerce, BigCommerce has better built-in features, but I still miss some of the flexibility I had with the other platforms.
Lilly W.
Great SEO and Product Setup
The built-in SEO tools really helped boost my store’s visibility without needing extra plugins. I also appreciate how easy the product options are to set up, though I found the reporting dashboard could be a bit more intuitive.
Eugene J.
Reliable and improving platform
Started using this about 5 years ago and it's definitely gotten smoother and added useful features along the way. The occasional glitch here and there can be frustrating but overall it's been solid for my growing store.
Leo W.
Great SEO, decent themes
The built-in SEO tools really helped boost my store’s visibility without needing extra plugins. The theme customization is solid, though I wish there were more flexible options for the mobile layout.
Rupert W.
Simplified Product Management
Managing multiple product variants was a nightmare for our small team, but BigCommerce’s built-in options made it way easier to organize and update everything without a ton of manual work.
Matthew S.
Good for scaling, pricey early on
The pricing feels a bit steep for smaller shops, and I wasn’t sure I was getting enough bang for my buck. It can pay off if you’re scaling, but the ROI isn’t great at the lower tiers.