Customer Reviews (10)
Maddison W.
Simple invoicing, decent time tracking
The invoicing feature is straightforward and saves me a lot of time every month. The time tracking tool is useful but could use a bit more flexibility for different projects.
Tadashi I.
Good value for small business
The pricing feels fair for what you get, especially if you’re running a small business. It’s saved me enough time and hassle that it’s definitely paid for itself.
Paisley H.
Smooth and straightforward setup
Getting everything set up with FreshBooks was surprisingly smooth. The onboarding guided me through linking my bank accounts and setting up invoices without much hassle. It took me about 30 minutes to feel comfortable navigating the main features, which I thought was pretty quick. Overall, the learning curve was gentle, making the whole process a lot less intimidating than I expected.
Mathias H.
Smooth and quick setup
Setup was surprisingly quick, had everything up and running in about 30 minutes. The onboarding guides were clear and helped me get comfortable without any confusion.
Kayla R.
Solid and improving tool
Started using FreshBooks about five years ago, and it’s been steadily improving without feeling like they’re messing with what works. The invoicing features have gotten more intuitive, and their customer support actually listens to feedback. It’s not perfect, but it handles my small business needs with fewer headaches than most software I've tried.
Haruto I.
Great invoicing and time tracking
The invoice customization options really helped me make my bills look professional, and the time tracking feature is simple enough to keep me on top of client hours without extra hassle.
Taylor T.
Great invoicing, could improve app
The invoicing feature is exactly what we needed—super easy to customize and send out quickly. Tracking expenses works well too, but sometimes the mobile app lags when uploading receipts, which can get a bit frustrating.
Mario S.
Mixed Feelings After Years
Started using FreshBooks about five years ago, and while the interface has definitely gotten cleaner, some features feel like they've been simplified too much. It works fine for basic invoicing, but I’ve run into issues with expense tracking that haven't improved much over time. Customer support has been hit or miss, which is frustrating after relying on it for so long.
Grace C.
Reliable and Improving Over Time
Started using FreshBooks about five years ago when I launched my small consulting business, and it’s only gotten better with time. The interface has become much more intuitive, and I really appreciate the improvements in their mobile app, which makes invoicing on the go way easier. Customer support has also stepped up, answering my questions quickly and effectively. My only gripe is that some of the more advanced reporting features feel a bit limited compared to other tools I’ve tried.
Bonnie C.
Simplifies invoicing for team
Our team of 8 switched to FreshBooks a few months ago after our manager pushed for something simpler to track invoices and expenses. Getting everyone on board wasn’t too hard since the interface is pretty straightforward, but a couple of folks still find some features a bit confusing. Overall, it’s helped us stay better aligned on billing and saved us time chasing down payments.