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Mouseflow Reviews

Showing 11-20 of 37 reviews

3.8 (37 reviews)
Data & AnalyticsSaaSAnalyticsUser ExperienceMarketingE-commerce

Customer Reviews (10)

Netherlands flagRoelof V.

March 28, 2025
4/5 stars
Really useful for UX insights

Mouseflow has been pretty solid for checking out how people actually use my site. The session recordings and heatmaps give a nice peek into what’s working and what’s not, which has helped me fix some annoying UX issues. Sometimes the dashboard feels a bit clunky and takes a moment to load, but overall it’s a handy tool that does what I need without much hassle.

Sweden flagAlvin D.

March 21, 2025
4/5 stars
Solved checkout drop-offs

We were struggling to figure out why visitors were dropping off during checkout, and Mouseflow’s session recordings helped us pinpoint confusing form fields that were causing friction. Fixing those made a noticeable difference in our conversion rates.

France flagAdrien G.

February 13, 2025
4/5 stars
Smooth and simple setup

Getting Mouseflow up and running was smoother than I expected. The onboarding walks you through the essentials without feeling overwhelming, and I had it tracking data within about 15 minutes. Took a bit of digging to understand some of the more advanced settings, but the basics were straightforward.

Germany flagEmil W.

February 11, 2025
4/5 stars
Really useful for site insights

Mouseflow’s been super helpful for figuring out where folks get stuck on my site. Love how easy it is to watch session recordings and spot trends without digging through tons of data. Wish the setup was a bit quicker though, took me a minute to get everything rolling.

Germany flagGottfried M.

February 11, 2025
4/5 stars
Solid value for the price

Mouseflow isn’t the cheapest option out there, but I’ve found it to be well worth the cost given the amount of insight it provides. For the price, the session replay and heatmap features have helped me catch user experience issues that would have otherwise gone unnoticed, which definitely boosted conversions. It feels like an investment that pays off, especially for smaller teams who need solid analytics without a huge price tag. The only downside is that it can get pricey if your traffic scales quickly, but so far, the value has justified the expense.

Australia flagNina P.

January 26, 2025
4/5 stars
Quick and Easy Setup

Getting Mouseflow up and running was surprisingly smooth. The onboarding guided me step-by-step, and I had the tracking code installed on our site in under 10 minutes. The interface took a bit of poking around to fully get, but nothing too confusing. Overall, it was a straightforward setup that didn’t waste much time.

France flagEvariste C.

January 17, 2025
4/5 stars
Good value for detailed insights

The pricing felt a bit steep at first, but the insights we've gained have definitely made it worth the cost. For small teams wanting detailed user behavior, it offers solid value and a clear ROI.

Netherlands flagLeendert V.

January 4, 2025
4/5 stars
Helps catch user issues

Mouseflow's been solid for figuring out where people get stuck on my site, tho sometimes the recordings lag a bit. Overall, helps me catch stuff I’d miss otherwise.

Canada flagKinsley F.

November 12, 2024
4/5 stars
Solid for user tracking

Mouseflow’s heatmaps and session recordings are super helpful for figuring out where people get stuck on my site. Setup was pretty smooth and the interface isn’t confusing, which I appreciate. Wish the pricing was a bit more flexible for smaller projects though.

Canada flagAaliyah O.

October 22, 2024
2/5 stars
Used to be better

Started using this about 3 years ago and honestly, it’s felt like the product has gone downhill since then. Features that used to work well now lag or don’t function as expected, and support response times have gotten worse. Feels like they stopped paying attention to long-term users like me.