Customer Reviews (10)
Dieter S.
Steady improvement over time
Started using this tool about 3 years ago and I've noticed it keeps getting smoother and more reliable. The session replays are super helpful for spotting user hiccups, though sometimes the load times can lag a bit when tracking a lot of visitors at once. Overall, it’s been a solid part of my toolkit for understanding user behavior better.
Haruto I.
Smooth and straightforward setup
Getting Mouseflow up and running was surprisingly smooth. The onboarding guided me through the initial steps without feeling overwhelming, and I had the tracking code installed on my site in under 15 minutes. There was a slight learning curve figuring out how to make the most of the session recordings, but overall it didn’t take long to get comfortable with the interface. Definitely a solid setup experience that made diving into the data easier than I expected.
Izumi S.
Consistent improvements over time
Been with them for over three years now, and the tool keeps getting smoother and more reliable. I especially appreciate the improvements in session replay quality and the easier navigation through heatmaps.
Henriette L.
Great session replays, tricky funnels
The session replay feature really helps me understand user behavior on our site, but the funnel analysis can be a bit confusing to set up at first. Overall, it’s super useful once you get the hang of it.
Aurora H.
Great session replay tool
The session replay feature really helps me understand where users get stuck, but the funnel analysis could be a bit more intuitive. Overall, it’s been a solid tool for tracking user behavior.
Konrad S.
Good value for insights
The pricing felt a bit steep at first, but the insights have definitely helped improve our site, so it’s paid for itself in the long run.
Barthelemy F.
Catches user hiccups well
Mouseflow’s been pretty handy for catching where folks get stuck on my site. The heatmaps are super clear, tho sometimes the session replays lag a bit on slower connections. Overall, helps me figure out the weird user quirks without too much hassle.
Lillian P.
Worth the investment for insights
Mouseflow’s pricing caught me off guard initially since it’s a bit higher than some other tools I’ve tried. That said, the depth of insights I get from the session replays and heatmaps really helps me catch issues I wouldn’t notice otherwise, so it ends up justifying the cost in terms of improved conversions. For smaller teams, it feels like a solid investment because it saves time digging through data manually. Overall, it’s definitely worth the spend if you want detailed user behavior analytics without too much hassle.
Patrícia M.
Solved Checkout Dropoffs
Our team was drowning in figuring out why visitors kept dropping off during checkout, and Mouseflow gave us clear session replays that pinpointed confusing form fields causing frustration. Being able to see exactly where users hesitated made it way easier to fix those issues quickly and actually boosted our conversions.
Toshio H.
Better UX insights tool
Tried Hotjar and Crazy Egg before, but Mouseflow gave me way better session replay quality and more accurate heatmaps. The only hiccup is that the UI can feel a bit clunky sometimes, but overall it helped us catch UX issues faster than the others.