
Customer Reviews (10)
Tore L.
Great reporting and lead tools
The reporting dashboard in Salesforce really helps me track our sales team's progress without digging through tons of data. I also appreciate how customizable the lead management feature is — it’s straightforward to prioritize and assign leads based on our workflow. That said, sometimes the interface feels a bit overwhelming, especially when juggling multiple tasks at once, which slows me down occasionally.
Bryce H.
Good features, clunky interface
Started using this about 6 years ago and it’s definitely improved, but the interface still feels clunky and some updates slow down our workflow instead of helping. The customization options are solid, but it can get overwhelming fast.
Gerald M.
Helped organize customer data
We were drowning in disorganized customer data and missed follow-ups until Salesforce helped us keep everything in one place and set simple reminders. It made managing contacts easier but the setup was confusing and some features felt bloated for what we needed.
Logan H.
Finally organized our sales process
Our sales team was drowning in scattered customer info and missed follow-ups until we started using Salesforce. The way it pulls everything into one place and sets reminders has seriously cut down on lost leads and confusion. Took a bit to get used to all the features but it's made tracking deals way easier.
Trevor F.
Organized Sales Process
Our sales team was drowning in scattered client info and missed follow-ups, which often meant lost opportunities. Salesforce helped us centralize all customer data and automated reminders, so now nothing slips through the cracks and we’re closing deals more consistently.
Rose S.
Good but getting clunky
Been with them for over 5 years now, and while the platform has added more features, it sometimes feels bloated and slow. It works well for basic CRM tasks but gets frustrating when trying to customize workflows.
Jayden H.
Cleared Up Sales Chaos
Our sales team was drowning in disorganized customer info and missed follow-ups, which really hurt our close rates. Salesforce helped us centralize all client data and automate reminders, so no lead slips through the cracks anymore. The customization options let us tailor the pipeline exactly to how we work, which made adoption much smoother than I expected. It’s not perfect—sometimes the interface feels a bit clunky—but overall it fixed the main headaches we had managing leads.
Luke W.
Solid setup experience
The setup took a couple of days but the onboarding guides really helped smooth things out. There was a bit of a learning curve, but once I got the hang of it, everything clicked into place.
Ryan T.
Smooth and straightforward setup
Getting Salesforce up and running was smoother than I expected. The onboarding process guided me through most of what I needed, and I had the basics set up within a couple of hours. There’s definitely a learning curve if you want to dive deeper, but the initial setup didn’t feel overwhelming at all. The only hiccup was figuring out some custom fields, but overall, it was a straightforward experience.
Carl P.
Reliable and improving over time
After nearly six years working with Salesforce across different roles, I've seen it grow into a more intuitive and powerful tool. Early on, some features felt clunky and updates could be disruptive, but recent improvements have made navigation smoother and integrations more reliable. The reporting capabilities have really stepped up, helping me get better insights without jumping through hoops. Overall, it’s a solid platform that keeps getting better the more you use it.