Customer Reviews (10)
Logan S.
Solid and Improving CRM
Been with Salesforce for over six years now, and I’ve seen it grow into a much more intuitive platform. The updates have made managing customer data and automating workflows smoother, though sometimes new features take a bit to get used to. Overall, it’s been a reliable part of our sales process that keeps getting better.
Cleber D.
Good reports, messy UI
The reporting feature is really helpful for tracking sales, but the user interface feels cluttered and makes simple tasks more frustrating than they should be.
Jordan S.
Powerful but complex
Switched from HubSpot to Salesforce hoping for more customization, but the learning curve was way steeper than expected. Compared it to Zoho CRM too, which felt more user-friendly overall, though Salesforce does have more powerful features if you’re willing to invest the time.
Jayden W.
Useful but kinda complicated
Salesforce gets a lot done but sometimes feels way more complicated than it needs to be. I like how customizable it is, but the learning curve can be a pain if you just wanna get stuff done fast.
Jackson R.
Finally Organized Client Info
Our sales team was drowning in scattered client info and follow-up chaos, but Salesforce helped us organize everything in one place. It made tracking leads way easier, although sometimes the interface feels a bit clunky and takes a minute to get used to.
Zachary A.
Smooth setup with helpful onboarding
Getting everything set up took a couple of days, but the onboarding materials really helped smooth out the process. The interface isn’t the most intuitive at first, so there was a bit of a learning curve, but once I got the hang of it, things moved pretty quickly. Overall, it was an easy setup with helpful guidance along the way.
Walter H.
Straightforward setup experience
Getting Salesforce up and running was easier than I expected. The onboarding guides were clear and helped me avoid some common pitfalls, though it still took me a couple days to feel comfortable navigating everything. The setup wasn’t instant, but once done, the platform felt solid and well-organized. The only hiccup was figuring out some of the more advanced features, which required a bit of trial and error on my part.
Ryan C.
Mixed feelings on Salesforce
Our team of about 10 was pushed to switch to Salesforce, but getting everyone comfortable took a lot longer than expected. Collaboration is okay, though some folks find it clunky and stick to old habits.
Savannah K.
Detailed reports, clunky lead management
The reporting tools in Salesforce are really detailed and help me track sales trends well, but the interface can feel cluttered and overwhelming at times. I wish the lead management was a bit more intuitive because it sometimes slows down my workflow.
Takashi T.
Solid but increasingly complex
Started using Salesforce about six years ago, and while it's definitely grown in features, some of the updates feel more complicated than helpful. The platform can handle a lot, but the learning curve has only gotten steeper, which can be frustrating for newer team members. On the plus side, the customization options are still solid, and the integration with other tools has improved over time. Overall, it’s reliable but sometimes feels like they’re adding bells and whistles without simplifying the core experience.