Customer Reviews (10)
Jacqueline C.
Solid tool for team use
Our team of 8 switched to ActiveCampaign a few months ago, and while getting everyone up to speed was a bit of a process, the collaborative features really helped us stay aligned on campaigns and follow-ups.
Thorsten T.
Good value for automation
The pricing felt a bit steep at first, but the automation features quickly made up for it by saving me tons of time. Definitely a solid value if you use it regularly.
Ella B.
Setup was a mixed bag
Getting started with ActiveCampaign was kinda hit or miss. The initial setup took longer than I expected and some parts of the onboarding weren’t very clear, but once I got the hang of it, things moved smoother.
Horst W.
Solid automation, worth it
ActiveCampaign’s automation features are surprisingly solid and saved me a bunch of time setting up email sequences. The interface took a bit to get used to, but once I got the hang of it, things flowed pretty smoothly. Definitely worth checking out if you want more than just basic email tools.
Joakim Ö.
Solid tool that keeps improving
Started using ActiveCampaign about five years ago, and I've definitely seen it grow into a much more reliable and feature-rich platform. The automation tools have gotten more intuitive, which saves me a ton of time in managing my email campaigns. Occasionally, the interface can feel a bit cluttered, but overall it’s been a solid investment for my marketing efforts. Customer support has also improved, which makes troubleshooting less frustrating than it used to be.
Diane M.
Useful but clunky collaboration
Our team of 8 started using ActiveCampaign mainly for managing email campaigns and tracking customer interactions. Getting everyone fully on board was a bit of a challenge since some people found the interface overwhelming at first, and it took a few weeks for the team to get comfortable with the automation features. Collaboration-wise, it works okay, but sometimes updates don't sync as seamlessly as we'd like, which can lead to confusion. Overall, it's a solid tool but not the smoothest fit for everyone on the team.
Rene F.
Great for automations
Love how easy it is to set up automations without feeling overwhelmed. Took me a bit to get the hang of some features, but overall it’s been solid for my email campaigns.
Eleanor J.
Saved Us Hours Weekly
We were drowning in manually sending follow-up emails and tracking customer engagement, which was eating up hours every week. ActiveCampaign’s automation made it easy to set up sequences that handle this for us, and the tagging system helped keep our contacts organized without extra effort. It hasn't solved every tiny thing, but it definitely freed up a lot of time and reduced errors in our outreach.
Lynda P.
Great automation, clunky reports
The automation builder is super intuitive and saves me tons of time setting up campaigns. I wish the reporting dashboards were a bit easier to customize though.
Kobe E.
Great automation, decent templates
The automation builder is really intuitive and has saved me a ton of time setting up campaigns. I also like how the email templates look professional right out of the box, though I wish the reporting dashboard was a bit easier to navigate.