Customer Reviews (10)
Gary W.
Worth the investment
The pricing feels a bit steep at first, but the features and support really help you get a solid return, especially if you’re serious about scaling your store.
Adrian J.
Great inventory, needs SEO tweaks
The product management tools are really straightforward, which saved me a ton of time organizing my inventory. The built-in SEO features are helpful, though I wish there were more customization options.
Antonio C.
Smooth and straightforward setup
Setup was pretty smooth and didn’t take long at all. The onboarding guides helped a lot, though I had to fiddle with some settings to get things just right.
Louis E.
Solid and Improving Platform
Started with BigCommerce about five years ago, and it’s definitely improved, especially the checkout process and integrations. It’s reliable and keeps getting better, though some of the design templates still feel a bit outdated.
Jesse Y.
Easy team adoption overall
Our team of 8 switched to BigCommerce last quarter, and getting everyone comfortable was smoother than I expected. Collaboration on product listings and inventory updates feels way more streamlined now, though the learning curve for some features was a bit steep at first.
Arthur R.
Struggled with adoption and features
Our team of about 10 was pushed to use BigCommerce for our online store, but getting everyone comfortable with it was a real challenge. The interface felt clunky to many, and some key features we expected were either missing or hard to figure out. Collaboration suffered because the platform doesn’t integrate well with other tools we rely on, which slowed down our workflow. Overall, the switch felt forced, and we ended up spending more time troubleshooting than actually improving our sales process.
Arlo B.
Smooth and straightforward setup
Getting everything set up on BigCommerce was smoother than I expected. The onboarding guides were straightforward and helped me avoid a lot of guesswork, so I had my store up and running in just a couple of hours. There was a little bit of a learning curve with some of the more advanced features, but nothing too overwhelming. Overall, it felt like a solid balance between ease and customization without too much frustration.
Cor B.
Solid for Team Collaboration
Our team of six quickly adapted to BigCommerce once the boss pushed for it, and collaboration improved since everyone can manage products and orders in one place without confusion.
Owen M.
Steady improvement over years
Been with BigCommerce for about five years now and gotta say it’s only gotten smoother over time. The interface has improved a lot, especially with newer themes and better mobile optimization, which really helped my store’s performance. There were a couple of times when support was a bit slow, but overall they've stepped up their game. Would’ve given 5 stars if the reporting tools were a bit more intuitive though.
George A.
Worth the investment
The pricing feels a bit steep at first, but the features and support have helped me see a solid return, making it worth the cost in the long run.