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BigCommerce Reviews

Showing 161-168 of 168 reviews

3.4 (168 reviews)
E-CommerceE-commerceSaaSWeb AppMarketingProductivity

Customer Reviews (8)

United States flagBrooke K.

March 10, 2024
4/5 stars
Great product management and SEO

The product management system is exactly what we needed to keep our inventory organized without a headache. I also really like the built-in SEO tools—they’ve helped increase our traffic noticeably. The only downside is the checkout customization, which could be a bit more flexible.

Australia flagOscar C.

March 8, 2024
4/5 stars
Smooth and straightforward setup

Getting the store up and running was surprisingly smooth, took me just a couple of hours thanks to clear onboarding steps. There was a small learning curve figuring out the more advanced features, but the basics were easy to grasp.

Australia flagOliver N.

March 6, 2024
4/5 stars
Good value for growth

The pricing is a bit on the higher side, but the features and ease of use have helped me grow my store faster than expected. Definitely worth the investment if you’re serious about scaling.

Germany flagWilhelm W.

March 2, 2024
3/5 stars
Mixed feelings in the team

Our team of about 8 switched over to BigCommerce last quarter, and getting everyone on the same page took longer than expected. Some find the backend clunky, but others like how it handles product options. Collaboration on updates sometimes feels a bit disjointed though.

United States flagHarold T.

February 28, 2024
4/5 stars
Solved Inventory Headaches

Our small team was overwhelmed trying to manage inventory across multiple sales channels, which kept causing oversells and frustrated customers. BigCommerce’s centralized inventory management actually helped us keep track in real-time and synced everything without constant manual updates. It’s made running the store way smoother, though I wish the reporting tools were a bit more intuitive.

United States flagAllison W.

February 26, 2024
3/5 stars
Helped with inventory sync

Struggled with syncing my inventory across multiple sales channels until BigCommerce helped simplify that process. It definitely cut down manual work, but some integrations still felt buggy and clunky.

France flagTanguy P.

February 22, 2024
4/5 stars
Solid and easy to use

BigCommerce is actually pretty straightforward to set up, and I liked how flexible it is with different payment options. Took me a bit to figure out some of the more advanced features, but once I got it, it runs smooth. Definitely worth checking out if you’re not super techy but want something solid.

United Kingdom flagCaspian F.

February 19, 2024
1/5 stars
Overpriced and underwhelming

The pricing feels way too steep for what you actually get. I expected better features or support at this cost, but it didn’t deliver the ROI I hoped for. Definitely felt like I was paying more for the name than the service.